Laura Smith

Ensure theatre guest's experiences run smoothly. I oversee the auditorium before, during and after performances and ensure health and safety procedures are followed. My role includes greeting patrons warmly as their trip starts the moment they enter, and guiding them to their seats. Utilising strong customer service skills to handle issues well and answer questions about the performance and theatre. Confident in handling transactions through operating a till and Clover machines.

Worked as a dresser backstage, facilitating swift costume changes and organising wardrobe items together with a team. Managed costume maintenance and resolved issues with damaged garments to ensure the performance went smoothly.

Ushered an interactive Tableau at my university, working as a team to ensure compliance with health, safety, and fire regulations while maintaining an orderly flow of attendees.

Was a member of Rambert's Future Movement. Collaborated with a team to organise the press night for 'Peaky Blinders: The Redemption of Thomas Shelby' at the Liverpool Empire, and presented alongside fellow members to Rambert's leadership and guests.

Volunteered with a local theatre company for their production of ‘Shrek’ at the Liverpool Empire. Assisted in the costume department by organising, pulling, and altering costumes during rehearsals, while supporting other departments as needed.