Katie Oliver
Malvern,Worcestershire
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
2
2
years of professional experience
Work history
Retail Assistant
Superdrug
2024.11 - 2025.04
- Rotated stock periodically, reducing instances of expired or outdated inventory.
- Handled cash register operations efficiently, minimising queue lengths at checkouts.
- Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
- Followed company policies whilst handling returns and exchanges, preserving customer loyalty.
- Helped in the setup of special events and promotional activities within the store.
Work Experience Placement
The Abbey Hotel
Great Malvern
2024.06 - 2024.07
- Maintained a high level of service whilst dealing with client queries and complaints.
- Solved any customer problems with effective teamwork and communication skills.
Volunteer
Malvern Library
Malvern
2023.07 - 2023.08
- Supported children by listening to their reading and recording their achievements.
- Organising library and referencing books.
Education
Level 3 Extended Diploma - Travel and Tourism
Heart of Worcestershire college
2024.09 -
GCSE's - English language, English literature, Maths, Science, RE, Food technology, French, Geography, Childcare
Dyson Perrin's C of E Academy
2019.09 - 2024.07
Skills
- Teamwork
- Communication
- Organisation
- Time keeping
- Customer service
- Problem solving
Accomplishments
- 100% attendance Dyson Perrin's C of E academy, 2023/2024
- Duke of Edinburgh Bronze and Silver awards, 2022/2023
- Karate, Training a few times a week and helping teach lower grade belts. Working towards 2nd brown belt.
References
References available on request
Timeline
Retail Assistant
Superdrug
2024.11 - 2025.04
Level 3 Extended Diploma - Travel and Tourism
Heart of Worcestershire college
2024.09 -
Work Experience Placement
The Abbey Hotel
2024.06 - 2024.07
Volunteer
Malvern Library
2023.07 - 2023.08
GCSE's - English language, English literature, Maths, Science, RE, Food technology, French, Geography, Childcare
Dyson Perrin's C of E Academy
2019.09 - 2024.07