Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Katie Oliver

Malvern,Worcestershire

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

2
2
years of professional experience

Work History

Retail Assistant

Superdrug
11.2024 - 04.2025
  • Rotated stock periodically, reducing instances of expired or outdated inventory.
  • Handled cash register operations efficiently, minimising queue lengths at checkouts.
  • Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
  • Followed company policies whilst handling returns and exchanges, preserving customer loyalty.
  • Helped in the setup of special events and promotional activities within the store.

Work Experience Placement

The Abbey Hotel
Great Malvern
06.2024 - 07.2024
  • Maintained a high level of service whilst dealing with client queries and complaints.
  • Solved any customer problems with effective teamwork and communication skills.

Volunteer

Malvern Library
Malvern
07.2023 - 08.2023
  • Supported children by listening to their reading and recording their achievements.
  • Organising library and referencing books.

Education

Level 3 Extended Diploma - Travel and Tourism

Heart of Worcestershire college
09.2024 -

GCSE's - English language, English literature, Maths, Science, RE, Food technology, French, Geography, Childcare

Dyson Perrin's C of E Academy
09.2019 - 07.2024

Skills

  • Teamwork
  • Communication
  • Organisation
  • Time keeping
  • Customer service
  • Problem solving

Accomplishments

  • 100% attendance Dyson Perrin's C of E academy, 2023/2024
  • Duke of Edinburgh Bronze and Silver awards, 2022/2023
  • Karate, Training a few times a week and helping teach lower grade belts. Working towards 2nd brown belt.

References

References available on request

Timeline

Retail Assistant

Superdrug
11.2024 - 04.2025

Level 3 Extended Diploma - Travel and Tourism

Heart of Worcestershire college
09.2024 -

Work Experience Placement

The Abbey Hotel
06.2024 - 07.2024

Volunteer

Malvern Library
07.2023 - 08.2023

GCSE's - English language, English literature, Maths, Science, RE, Food technology, French, Geography, Childcare

Dyson Perrin's C of E Academy
09.2019 - 07.2024

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