Summary
Overview
Work History
Education
Skills
Hobbies and interests
Timeline
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Alfie Broomhead

Sheffield,South Yorkshire

Summary

Motivated and reliable graduate with experience in customer service and retail environments. Skilled in communication, teamwork, and organisation with a strong work ethic and attention to detail. Confident working in fast-paced environments and handling a range of responsibilities professionally.

Overview

5
5
years of professional experience

Work History

Retail Assistant

The Fragrance Shop
Salford
10.2024 - 05.2026
  • Assisted customers in selecting products that matched preferences and needs, enhancing overall shopping experience.
  • Promoted store memberships and special offers, increasing customer engagement and contributing to sales growth.
  • Delivered high standard of customer service in busy retail environment, ensuring customer satisfaction and loyalty.
  • Processed customer transactions accurately at checkout.
  • Develop strong interpersonal and sales skills through daily customer interaction.

Retail Assistant

The Range
Sheffield
10.2021 - 07.2022

Guided customers with enquiries and product locations, improving their shopping experience.

Developed customer service skills through hands-on experience in a retail environment.

Worked efficiently within a team in a fast-paced retail environment.

Supported high customer volumes during busy seasonal trading periods, particularly over Christmas.

Replenished stock and maintained organised shop-floor displays.



Education

Bachelor of Arts - Broadcast Journalism

University of Salford
Salford
01-2026

A-Levels - Journalism

Barnsley College
Barnsley, BNS
01-2023

GCSEs - School

Ecclesfield Secondary School
Sheffield
01-2021

Skills

  • Product knowledge
  • Visual merchandising
  • Stock replenishment
  • Sales promotion
  • Customer service
  • Data entry and accuracy
  • Microsoft Office (Word, Excel, Outlook)
  • Diary management
  • Telephone handling
  • Organisation and time management
  • Attention to detail
  • Verbal communication
  • Team building
  • Communication skills
  • Teamwork and collaboration
  • Problem solving
  • Ability to work under pressure and meet deadlines
  • Professional and polite communication
  • Fast learner and adaptable

Hobbies and interests

I am a keen football fan and often attend matches with my grandad. I have a strong interest in football commentary and sports journalism, and I enjoy following football news, analysis, and live games.

Timeline

Retail Assistant

The Fragrance Shop
10.2024 - 05.2026

Retail Assistant

The Range
10.2021 - 07.2022

Bachelor of Arts - Broadcast Journalism

University of Salford

A-Levels - Journalism

Barnsley College

GCSEs - School

Ecclesfield Secondary School
Alfie Broomhead