Summary
Overview
Work History
Education
Skills
Custom
Affiliations
Timeline
Generic

Katie Cross

Banbury,Oxon

Summary

A dedicated professional with a strong skill set including teamwork, decision making, and working under pressure. Known for creativity, effective communication, and the ability to use initiative. Adaptable and sociable with a proven track record in customer service and organisational display. Hardworking and committed to achieving excellence in all tasks undertaken.

Overview

4
4
years of professional experience

Work History

Warehouse worker

Hanger, storage & logistics
Upper Heyford, Oxfordshire
07.2024 - Current
  • Assisted in staff training to ensure operational efficiency.
  • Operated pallet jacks safely, preventing workplace accidents.
  • Ensured safety standards with regular equipment maintenance checks.
  • Packed orders accurately to prevent damages during transit.
  • Kept warehouse clean, ensuring a safe working environment. "
  • Organised warehouse layout for optimised space utilisation.
  • Assembled products efficiently, facilitating timely order fulfilment.

Sales Associate

Ralph Lauren Childrens Store
Bicester Village
05.2023 - 04.2025
  • Deliver customer support and operational efficiencies
  • Assist with deliveries
  • Helping to maintain the stockroom and the shopfloor
  • Trained to use the till
  • Consistently achieved sales targets as part of the team
  • Communicate consistently with the team to ensure an excellent customer service

Customer assistant

The tanning studios Banbury
Banbury, Oxfordshire
03.2024 - 07.2024
  • Provided shopping advice based on customer needs fostering an engaging shopping experience.
  • Increased sales through suggestive selling techniques.
  • Upheld company policies whilst interacting with customers to maintain brand reputation.
  • Cross-sold related products at the point of purchase boosting overall sales volumes.
  • Maintained a clean, organised workspace for the efficient operation of checkout area.

Volunteer

NCS
Banbury
07.2022 - 07.2022
  • Company Overview: National Citizen Service
  • Participated in NCS (National Citizen Service) which included sourcing and donating food to various food banks, as well as sourcing toys, food, sanitary and medical products to support the Ukraine donation in Banbury
  • National Citizen Service

Assistant

Jason's Coffee Van
07.2021 - 08.2021
  • Summer work, helping serve customers from a mobile catering van, duties included taking orders, collecting payment, and using till

Education

GCSE - English Literature, English Language, Maths, Biology, Chemistry, Physics, Media Studies, Design Technology, Geography

Chenderit School
09/2017 - 07/2022

Diploma of Higher Education - media studies

Banbury and Bicester College
Banbury, Oxfordshire
09/2022 - 06/2024

Skills

  • Team player
  • Decision making
  • Working under pressure
  • Creativity
  • Communication
  • Using my own initiative
  • Adaptability
  • Sociable
  • Customer Service
  • Display organisation
  • Hardworking

Custom

  • Captained Women's softball for Banbury Cricket Club which includes supporting the team each week and making decisions in match situations.
  • Selected for Northamptonshire County Cricket Girls Team u13s after a selection process.
  • Selected for Oxfordshire County Cricket Girls Team u15s after a selection process.
  • Sports Leader at my local school, demonstrating skills such as effective communication and organization whilst learning to lead basic physical activities to younger students.
  • A member of my school council, acting as a representative in discussing school issues with the headteacher and staff.

Affiliations

  • Working with animals
  • Videographer and photographer
  • Playing and coaching cricket

Timeline

Warehouse worker

Hanger, storage & logistics
07.2024 - Current

Customer assistant

The tanning studios Banbury
03.2024 - 07.2024

Sales Associate

Ralph Lauren Childrens Store
05.2023 - 04.2025

Volunteer

NCS
07.2022 - 07.2022

Assistant

Jason's Coffee Van
07.2021 - 08.2021

GCSE - English Literature, English Language, Maths, Biology, Chemistry, Physics, Media Studies, Design Technology, Geography

Chenderit School
09/2017 - 07/2022

Diploma of Higher Education - media studies

Banbury and Bicester College
09/2022 - 06/2024

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Katie Cross