Katie Campbell
Tarbolton,South Ayrshire
Summary
Experienced retail professional with a strong background in stock control insight, time management expertise, and practical numeracy. Demonstrates proficiency in cash handling, payment processing, and achieving sales targets. Adept at building relationships with customers and providing front-of-house customer care. Skilled in inventory management, stock rotation procedures, and returns and refunds processing. Committed to enhancing retail operations through effective price tagging competence and retail sales techniques. Focused on delivering exceptional customer service and driving sales. Enhance customer satisfaction and loyalty through attentive service and product knowledge. Excel in maintaining organised and visually appealing store displays, ensuring inviting shopping environment.
Overview
1
1
year of professional experience
Work history
Retail worker
Haven Holidays
Ayr, South Ayrshire
2025.06 - 2025.08
- Followed company policies and guidelines strictly maintaining standards of operation.
- Promoted seasonal items or discounts effectively stimulating increased revenue.
- Operated till accurately to ensure smooth checkout process.
- Participated actively in staff meetings encouraging team spirit and cohesion.
- Collaborated with team members to meet daily sales targets, enhancing store performance.
- Ensured compliance with health and safety regulations, promoting a safe shopping environment.
- Handled customer complaints in a professional manner, resolving issues promptly.
- Demonstrated strong knowledge of products by answering customer queries effectively.
Shop assistant
Ayrshire-Ukraine
Ayr, South Ayrshire
2024.05 - 2025.03
- Improved product visibility with strategic shelf arrangements.
- Coordinated closely with management on shop floor layouts and visual merchandising.
- Maintained clean, appealing shop environment for comfortable shopping experience.
- Promoted sales and special promotions to increase store revenue.
- Conducted price checks at request of customers for clear communication on cost.
- Updated window displays regularly for fresh store appeal.
- Assisted customers in finding desired items to enhance their shopping experience.
- Ensured customer satisfaction by providing attentive service and handling complaints professionally.
- Handled cash register efficiently, ensuring accurate transactions.
- Greeted every customer warmly, promoting friendly atmosphere.
Education
Scottish Qualifications Certificate -
Belmont Academy
Ayr, South AyrshireSkills
- Stock control insight
- Time management expertise
- Patience and diplomacy
- Stock rotation procedure familiarity
- Relationship building with customers
- Practical numeracy
- Price tagging competence
- Cash handling experience
- Sales target achievement
- Returns and refunds processing
- Inventory management awareness
- Payment Processing
- Retail sales techniques
- Front-of-house customer care
Accomplishments
Working in Haven as a Retail Assistant, we have quite a few food venues all around the park where I was trained in 4 of the venues on my first week and handled each venue with care and precision in customer sales being alone in the venues so I am quite contempt with working in any sort of environment.
Timeline
Retail worker
Haven Holidays
2025.06 - 2025.08
Shop assistant
Ayrshire-Ukraine
2024.05 - 2025.03
Scottish Qualifications Certificate -
Belmont Academy