Katie Andrews
plymouth,Devon
Summary
Visual Merchandising Professional experienced in creating compelling retail environments. Enhanced customer engagement and sales through strategic product placement and effective layout design. Committed to driving innovative solutions and maximising customer satisfaction in retail settings.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work history
Visual merchandiser
Sainsbury's
plymouth, Devon
2025.10 - 2026.01
- Created visually appealing product arrangements, increasing store desirability.
- Contributed ideas at team meetings, fostering a collaborative work environment.
- Assisted in inventory management, maintaining adequate stock levels on shop floor.
- Coordinated with sales team for consistent brand presentation.
- Received positive customer feedback by providing expert style advice.
- Managed visual elements during store promotions for maximum impact.
- Enhanced customer flow through strategic product placement within the store layout .
- Adhered to company guidelines whilst executing creative solutions for display challenges.
- Demonstrated flexibility in schedule by working evenings and weekends during peak holiday seasons.
- Ensured timely execution of seasonal changes to maintain freshness of displays.
- Utilised knowledge of current fashion trends for effective visual merchandising.
- Developed space planning concepts and selection of colour palettes and material presentations.
Cleaner
Wright clean
plymouth, Devon
2025.06 - 2025.08
- Secured premises at end of shift, ensuring safety of all areas.
- Achieved a sparkling finish for glass surfaces by using appropriate cleaning materials.
- Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
- Performed routine checks on cleaning supplies inventory to avoid running out of key items.
- Ensured customer satisfaction by addressing specific requests or concerns promptly.
- Kept communal areas tidy and well-organised for optimal functionality.
- Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
- Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
- Took on additional responsibilities during staff shortages demonstrating flexibility and commitment.
- Worked quickly to complete cleaning within allotted timeframes.
Health care assistant
Carehome
plymouth, Devon
2025.02 - 2025.04
- Liaised between patients and healthcare professionals, ensuring clear communication and understanding of care needs.
- Managed challenging behaviour from dementia-affected individuals with patience and empathy, maintaining a safe environment.
- Assisted in physical therapy sessions with patients to promote mobility improvement.
- Enhanced healing process by changing wound dressings regularly.
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
- Delivered high-quality patient service by maintaining cleanliness in wards.
- Monitored vital signs of patients with meticulous attention to detail for accurate readings.
- Supported elderly residents with daily tasks such as eating, bathing, and dressing, enhancing their quality of life in care homes.
- Kept detailed records of patient progress, assisted medical staff in treatment planning.
- Assisted in patient care, improved comfort and well-being.
- Assisted in all aspects of personal care, retaining comfort and dignity.
Retail assistant
Sainsbury's
plymouth, Devon
2024.11 - 2025.01
- Collaborated with store manager to identify and prioritise fast-selling products for timely restocking.
- Rotated stock periodically, reducing instances of expired or outdated inventory.
- Supported team members for improved operational efficiency.
- Managed inventory for streamlined store operations.
- Provided coverage during peak times to manage customer flow effectively.
- Managed cash register operations to maintain efficient checkout flow and reduce wait times.
- Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
- Assisted in stock replenishment to maintain store appearance.
- Resolved customer complaints to enhance satisfaction and encourage repeat business.
- Assisted customers in locating specific items to boost satisfaction.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
Customer assistant
Timpson
Newton Abbot, Devon
2024.07 - 2024.11
- Resolved customer complaints professionally and amicably, enhancing customer satisfaction.
- Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
- Upheld company policies whilst interacting with customers to maintain brand reputation.
- Monitored inventory levels routinely to avoid stock-outs or overstocking issues.
- Stocked shelves regularly for easy access to products by customers.
- Handled cash transactions accurately, enhancing trust between business and clientele.
- Increased sales through suggestive selling techniques.
- Collaborated efficiently with team members to maintain smooth store operations.
- Managed returns and exchanges efficiently, upholding high service standards in challenging situations.
- Delivered excellent customer service, fostering repeat business.
Health care assistant
Derriford Hospital
plymouth, Devon
2023.07 - 2024.05
- Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
- Monitored vital signs of patients with meticulous attention to detail for accurate readings.
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
- Kept detailed records of patient progress, assisted medical staff in treatment planning.
- Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
- Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
- Assisted in physical therapy sessions with patients to promote mobility improvement.
- Enhanced healing process by changing wound dressings regularly.
- Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
- Provided basic health education to patients for proper self-care post discharge.
- Assisted in patient care, improved comfort and well-being.
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
- Delivered high-quality patient service by maintaining cleanliness in wards.
- Provided personal care support to patients, ensuring their comfort and dignity.
Education
GCSEs - All
Plymouth High School For Girls
Plymouth 2018.09 - 2022.07
GCSEs - All
Coombeshead Academy
Newton Abbot, Devon 2022.07 - 2023.05
Skills
- Merchandising techniques
- Store layout planning
- Visual creativity
- Photoshop proficiency
- Photoshop expertise
- Retail experience
- Retail industry awareness
- Product placement strategies
- Trend forecasting
- Sales enhancing
- Retail sales analysis
- Customer engagement techniques
- Flexibility under pressure
- Communication proficiency
- Time efficiency
Affiliations
- nail technician
- collect pokemon cards
- reading
- jewellery
References
References available upon request.
Timeline
Visual merchandiser
Sainsbury's
2025.10 - 2026.01
Cleaner
Wright clean
2025.06 - 2025.08
Health care assistant
Carehome
2025.02 - 2025.04
Retail assistant
Sainsbury's
2024.11 - 2025.01
Customer assistant
Timpson
2024.07 - 2024.11
Health care assistant
Derriford Hospital
2023.07 - 2024.05
GCSEs - All
Coombeshead Academy
2022.07 - 2023.05
GCSEs - All
Plymouth High School For Girls
2018.09 - 2022.07