Summary
Overview
Work history
Education
Skills
Timeline
Generic

Katherine Ball

Longcot ,England

Summary

Personable hospitality professional accustomed to managing high-volume guest requests and reservations. Possesses strong communication and rapport-building skills with background of consistently positive guest feedback.

Overview

2
2
years of professional experience

Work history

Hospitality box worker

Sodexo
Ascot, Windsor and Maidenhead
2024.07 - Current
  • Coordinated events for smooth operation.
  • Processed payments accurately, avoiding discrepancies.
  • Prepared rooms to meet high standards of cleanliness.
  • Communicated effectively with kitchen staff, ensuring timely delivery of orders.
  • Improved team efficiency with effective delegation of tasks.
  • Upheld health and safety regulations throughout the premises.
  • Created warm, friendly atmosphere through positive guest interactions.
  • Welcomed and greeted guests on arrival, building rapport with regular customers to personalise service.

Front of house team member

The etiquette group
South west , England
2024.09 - Current
  • Managed cash transactions accurately, ensuring accurate financial records.
  • Upheld rigorous hygiene standards in all front-of-house areas.
  • Handled complaints effectively, resulting in increased customer satisfaction.
  • Enhanced guest experience with a friendly and helpful attitude.

Back of house supervisor

The Etiquette Group
South west , England
2024.09 - Current
  • Maintained high standards of cleanliness with strict adherence to hygiene regulations.
  • Liaised with front of house staff for seamless dining experience.
  • Organised food storage, resulted in less wastage.
  • Enhanced kitchen efficiency for improved service speed.

Education

A-Levels - Textiles

D’overbroecks
Oxford
09/2022 - 06/2024

A-Levels - Sociology

D’overbroecks
Oxford
09/2022 - 06/2024

A-Levels - History of art

D’overbroecks
Oxford
09/2022 - 06/2024

Skills

  • Hygienic standards compliance
  • Resilient under pressure
  • Punctuality enforcement
  • Customer Service
  • Strong work ethic

Timeline

Front of house team member

The etiquette group
2024.09 - Current

Back of house supervisor

The Etiquette Group
2024.09 - Current

Hospitality box worker

Sodexo
2024.07 - Current

A-Levels - Textiles

D’overbroecks
09/2022 - 06/2024

A-Levels - Sociology

D’overbroecks
09/2022 - 06/2024

A-Levels - History of art

D’overbroecks
09/2022 - 06/2024
Katherine Ball