Katerina Kritikos
West Byfleet,Surrey
Summary
Dynamic professional with strong aptitude for front-of-house and business support. Exceptional organisational skills consistently enhance stakeholder satisfaction. Proven ability to manage multi-stakeholder engagement tasks effectively. Seeking opportunities to leverage organisational expertise in business support roles.
Overview
17
17
years of professional experience
Work history
Client Services Representative
Fleet Street Wealth
London
2022.01 - 2023.05
- Strengthened client relationships by providing exceptional service.
- Conducted thorough follow-ups on all outstanding issues, ensuring their prompt closure.
- Maintained detailed records of client interactions, streamlining following communications.
- Provided feedback regularly regarding product performance and market trends.
Client Services Representative
Lockhart Capital Management
Cobham, Surrey
2019.03 - 2021.12
- Facilitated smooth transactions, improving overall customer experience.
- Demonstrated excellent multitasking abilities whilst handling multiple clients simultaneously.
- Processed orders accurately, enhancing company reputation.
- Updated database consistently reflecting accurate client details.
Sales Assistant
All That Glitters
Guildford
2006.01 - 2008.05
- Demonstrated products effectively leading to increased sales conversions.
- Built strong relationships with regular customers for repeat business.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
Education
Diploma of Higher Education - Beauty Therapy and Applied Sciences
Kingston College
Kingston upon Thames 09/2007 - 07/2009
Skills
- Customer service minded
- Front-of-house customer service
- Budgeting expertise
- Event coordination
- Executive support
- Travel arrangements
Affiliations
- Running
- French language learning
- Dancing
Timeline
Client Services Representative
Fleet Street Wealth
2022.01 - 2023.05
Client Services Representative
Lockhart Capital Management
2019.03 - 2021.12
Sales Assistant
All That Glitters
2006.01 - 2008.05
Diploma of Higher Education - Beauty Therapy and Applied Sciences
Kingston College
09/2007 - 07/2009