Quality Auditor with 3 years' experience in a high risk ready to eat food manufacturing environment. Experienced in internal audits, CCP monitoring, traceability exercises, sampling, reviewing lab results, customer complaint investigations and non-conformances management. Confident supporting BRCGS audits and working closely with production teams to maintain food safety and quality standards. Currently completing a Food Technologist Level 3 apprenticeship.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Quality auditor
Higgidy
Shoreham-by-Sea, West Sussex
2022.08 - Current
Work as part of quality team in high-risk ready-to-eat production environment, ensuring products meet food safety, legal and customer requirements.
Carry out routine quality checks on raw materials, work in progress and finished products.
Monitor and verify Critical Control Points (CCPs) including metal detectors and other food safety controls.
Conduct product and environmental sampling in line with site monitoring plan.
Review and assess laboratory results, raising non-conformances and supporting investigations when results fall outside specification.
Managed customer complaints through investigation, root cause analysis, and timely written responses, ensuring resolution and customer satisfaction.
Train and support production staff to ensure food safety procedures and CCP checks are understood and followed.
Take part in sensory panels to assess products against specification and quality standards.
Support BRCGS audits, preparing documentation and assisting auditors during site inspections.
Lead traceability exercises using site traceability system and present results directly to auditors.
Analyze complaint and quality data to identify trends and support continuous improvement.
Maintain records using QMS, SharePoint, Zendesk and iAuditor systems.
Production line operator
Higgidy
Shoreham-by-Sea, West Sussex
2021.11 - 2022.08
Ensured food safety procedures were carried out correctly during production
Managed staff allocation and daily workflow to ensure production targets were met
Supervised production line team in fast paced food manufacturing environment
Collaborated with quality and maintenance teams to address and resolve production issues
Maintained production documentation to support traceability and audit requirements