In my free time I love looking after my grandma taking her out or even just sitting and having a chat with a cup of tea and a biscuit, also love looking after my little brother he is my little devil
Katelan Drury
Halifax ,England
Summary
I am 19 years old and I am looking for more hours and more experience, I am friendly and approachable, always ready to engage with customers and keep a calm composure under pressure. Skilled at multitasking, handling various tasks, and handling money as I am supervisor at my job I am excellent in communication and problem solving. Reliable and eager to learn, with commitment to contributing positively to team, I am very dedicated in what I do I very good at understanding people
Overview
1
1
year of professional experience
Work History
Bartender
Justin Brett
Halifax , England
12.2022 - I currently work here
- Kept bar stocked and organised for easy access and quick service to customers.
- Handled cash transactions and operated point-of-sale systems with accuracy and integrity.
- Successfully managed high-volume shifts, serving up to 200 customers without compromising service quality.
- Adhered to strict hygiene and cleanliness standards, maintaining a spotless bar area at all times.
- Managed bar inventory, conducted stock takes, and placed orders to maintain optimal supplies.
- Collected customer payments and balanced receipts daily to maintain accurate totals.
- Trained new staff on bar operations, cocktail preparation, and customer service standards.
- Cleaned bar of discarded items and wiped up spills without delay to maintain professional appearance.
- Completed scheduled disassembly and cleaning of taps to remove build-up and meet health codes.
- Maintained a clean and organised bar area, adhering to health and safety regulations.
- Make sure the customers are all happy with there orders
- Resolved customer complaints with diplomacy, preserving the establishment's reputation for excellence.
- Advised customers on available beverages and optimum choices for individual tastes.
- Monitored customer drink levels and intervened to prevent excessive drinking and intoxicated driving.
- Cultivated a friendly and welcoming atmosphere, resulting in a 30% increase in repeat customers.
Hairdressing Assistant
Fern
Halifax , England
03.2023 - 01.2024
- Washed client hair using specialist shampoos and head massage techniques.
- Seated and gowned clients in readiness for hairdressing service.
- Cleaned workstations, swept areas and folded towels throughout day to keep service running smoothly.
- Offered refreshments and reading materials to clients for a comfortable salon experience.
- Maintained cleanliness and hygiene of the salon, including sterilising equipment after each use.
- Welcomed customers upon arrival, chatting until appointment time.
- Cleaned and sterilised hairdressing equipment after use, following health and safety protocols.
- Maintained spotless studio in compliance with hygiene regulations.
- Supported salon team by mixing colours, sweeping hair and looking after guests at shampooing stations.
- Disinfected and readied equipment for salon staff use.
- Sanitised equipment and parts to minimise infection risks and meet professional standards.
- Restocked shelves with products, purchased new inventory and controlled loss.
- Monitored and replenished styling products at workstations to keep them well-equipped.
- Provided exceptional client care, resulting in increased positive customer reviews.
- Followed salon safety protocols to prevent accidents and ensure a safe environment for clients.
Skills
- Customer service
- Composure under pressure
- Bar management
- Attention to presentation
- Liquor knowledge
- Knowledge of drink recipes
- Basic first aid
- New staff training
- Layering drinks
- Stock rotation
- Bar equipment usage
- Cocktail preparation
- Health and safety protocols
- Beverage knowledge
- Conflict resolution
- Hygiene compliance
- Sales promotion
- Team collaboration
- Problem solving
- Communication
- Adaptability
- Positive attitude
- Multitasking efficiency
- Patience with customers
- Money handling
Interests
Timeline
Hairdressing Assistant
Fern
03.2023 - 01.2024
Bartender
Justin Brett
12.2022 - I currently work here