

A dedicated Registered Veterinary Nurse with seven years’ post‑qualification experience and ten years within Abbey Veterinary Centres. Having grown from volunteer to RVN and Clinical Coach, I’ve developed a strong understanding of the practice, its clients, and the team’s needs. I’m known for being calm, supportive and organised, and I enjoy helping others grow in confidence and skill. I take pride in maintaining high standards in patient care, anaesthesia, emergency support and day‑to‑day practice organisation. I’m now looking to step into a Head Nurse role where I can continue supporting the team and contribute positively to the smooth running of the practice.
Clinical Responsibilities
• Provide full inpatient care including monitoring vital signs, administering medication, feeding, exercising and grooming.
• Prepare premedication and anaesthetic drugs, scrub in and assist surgeons, and monitor anaesthesia throughout procedures.
• Place IV catheters, manage fluid therapy and support emergency and critical care cases.
• Undertake diagnostic tests, take X‑rays and prepare laboratory samples.
• Apply dressings, bandages and provide wound care.
• Conduct nurse consultations covering nutrition, preventative care and basic behavioural guidance.
Emergency and Independent Hospital Work
• Regularly work solo overnight and on weekends in a 24‑hour hospital, with a vet on call.
• Managed inpatients, emergencies and urgent cases independently, making confident clinical decisions to ensure optimal care.
• Perform emergency triage, stabilisation and monitoring until the veterinary surgeon arrives.
• Maintain patient safety and workflow continuity during periods of high pressure or limited staffing.
Leadership & Team Development
• Provided trusted support to colleagues, offering guidance, reassurance and clinical advice.
• Mentor student nurses through their NPL, helping them build confidence and competence.
• Support newly qualified nurses with skill development, workflow understanding and professional growth.
• Contribute to a positive team culture by encouraging open communication, collaboration and problem solving.
• Coach and examine OSCEs at Coleg Gwent, ensuring high standards of training and assessment.
Operational & Practice Management Responsibilities
• Oversee waste management procedures and ensure compliance with environmental and safety standards.
• Manage stock levels, ordering and rotation to reduce waste and maintain efficiency.
• Organise disposal and maintain accurate records of controlled drugs.
• Developed and implemented practice protocols to enhance consistency and safety across clinical operations.
• Create cleaning audits and maintain high standards of organisation and cleanliness across clinical areas.
• Support reception and administrative duties including client communication, payments, scheduling and record management.
Clinical Interests
• Keen interest in ultrasonography and imaging; actively participating in practical CPD and seeking opportunities to expand skills.q1
• Managed a busy front desk, demonstrating strong organisation, multitasking and prioritisation skills essential for coordinating clinical workflow in veterinary practice.
• Communicated effectively with patients, healthcare professionals and external agencies, strengthening ability to handle challenging conversations and maintain calm under pressure.
• Cultivated exceptional customer service skills through direct interaction with clients in a fast-paced environment.
• Handled confidential patient information with accuracy and professionalism, reinforcing understanding of GDPR, data protection and sensitive communication.
• Processed prescription requests, insurance forms and medical documentation, building transferable administrative skills.
• Gained experience in managing payments, scheduling and enquiries, supporting ability to oversee reception workflow.
• Trained and mentored new staff, developing early leadership skills that now translate directly into coaching student nurses and supporting junior team members.
• Supported managers with shift coordination, ensuring consistent workflow and maintaining high standards during busy periods, enhancing ability to manage clinical flow in practice.
• Worked in a fast-paced environment requiring quick thinking, teamwork and strong communication, mirroring the demands of a busy veterinary hospital.
• Acquired comprehensive knowledge of health and safety and hygiene protocols, ensuring compliance and directly contributing to maintaining clinical cleanliness and infection control.
• Cultivated customer service skills by effectively handling complaints and supporting anxious clients, reinforcing commitment to professionalism in all interactions.
• Managed cashing‑up and financial procedures, supporting ability to handle payments, stock control and controlled drug accountability with accuracy.
• Built long-term teamwork skills within a close, supportive team — reflecting ability to contribute positively to veterinary team culture.