Friendly and approachable, with excellent customer service skills coupled with ability to handle transactions and multitask in fast-paced environments. I am very motivated and eager to learn from my superiors and team. I am able to work as an individual and as part of team to provide efficient customer service and set a high standard for the business i am working for.
Working as part of Compass in Edinburgh zoo i worked in various restaurants and cafes with the responsibility of ensuring customer service was always to perfection. Setting up for events and serving food and drinks gave me the experience and knowledge that allowed me to take part in events such as the Holyrood Garden Party in 2025.
This being a home run business it was different to my other jobs i learnt about drinks and etiquette whilst working with the team to provide efficient food and wine service.
Here i grew my skills with customer satisfaction on retail products which ensured repeat business. Dealing with complaints and handling enquiries allowed me to see how my superiors got to the management role they were at. Listening to customers and there needs played a huge part in this job and understanding to be patient allowed more of a connection with a customer.