Kate Donnithorne

• Adhered to all company policies and procedures, maintaining professionalism.
• Cultivated positive relationships with customers through friendly interactions.
• Prioritised workload effectively to meet all deadlines.
• In charge of sorting Special Deliveries into each individual walk
• Key holder for building
• In charge of vehicle distribution and booking in of vehicles to workshop
• In charge of Route Manager - liaising with head office and managers to update current walks

I enjoy working for Royal Mail as it lets me work efficiently on my own, or with other people. Being able to talk to the public when I'm delivering and being a part of the community is really rewarding.

• Monitored sales performance regularly adjusting strategies as required.
• Delegated tasks to team members efficiently improving overall productivity.
• Ensured health and safety compliance, maintaining safe working environment for all staff members.
• Created positive work environment, resulting in higher employee morale.
• Developed strong relationships with suppliers, ensuring timely delivery of products.
• Provided excellent customer service leading to repeat business and customer loyalty.

Trainee Manager for one year before I was given this role and really enjoyed having the extra responsibilities that came with it. Being able to have more input into the running of the store only made me want to work harder.