Katarzyna Kurowska
Inverness,Highland
Summary
Dedicated and detail-oriented professional with extensive expertise in housekeeping and sanitation procedures. Proficient in deep-cleaning techniques, floor cleaning, and carpet shampooing, ensuring high standards of cleanliness. Demonstrates exceptional knowledge of cleaning products and equipment care responsibility. Known for punctuality, professionalism, and a positive attitude. Committed to maintaining health and safety regulations while delivering top-quality cleaning services.
Dependable and highly motivated individual seeking role as Cleaner. Possesses strong organisational skills and keen eye for detail, coupled with commitment to maintaining high standards of cleanliness. Aims to contribute to spotless and welcoming environment for all.
Overview
21
21
years of professional experience
9
9
years of post-secondary education
Work History
Cleaner
Rowan Guest House Group
Inverness, Highland
07.2009 - Current
- Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
- Employed the use of power washers, carpet cleaners and buffers to produce excellent results in large spaces like school halls or offices buildings.
- Assisted with seasonal deep cleans, contributing towards a fresher environment after periods of heavy use.
- Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
- Took on additional responsibilities during staff shortages demonstrating flexibility and commitment.
- Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
- Safely stored cleaning solutions, equipment and chemicals.
- Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
- Kept floors clean with regular sweeping, vacuuming and mopping.
- Ensured the provision of clean towels and toiletries for guest satisfaction in hotel suites.
- Followed health and safety standards governing correct use of chemicals.
Cashier
Kaufland
Nysa, Poland
05.2004 - 04.2009
- Processed payments swiftly for improved customer experience.
- Kept up-to-date with store promotions to provide accurate information to customers.
- Trained new cashiers on store policies and procedures to maintain standards.
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Maintained clean and organised workspace to ensure efficient service.
- Demonstrated patience while dealing with difficult customers, maintaining professionalism.
- Balanced till at end of day, maintaining accurate records.
- Coordinated with team members for smooth shift transitions.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Reduced customer wait times through optimised checkout processes.
Education
Certificate of Higher Education - Ogulne
Liceum Ogolno-Ksztalcace Otmuchow
Poland 09.1997 - 06.2001
Diploma of Higher Education - Economics
Ekonomik Nysa
Poland 09.2001 - 06.2003
Scottish Qualifications Certificate - ESOL English Nat 4
UHI Inverness
Highland 08.2015 - 08.2018
Skills
- Laundry handling
- Dusting techniques
- Deep-Cleaning expertise
- Floor cleaning
- Professionalism
- Positive attitude
- Cleaning quality inspections
- Window cleaning
- Punctual
- Equipment care responsibility
- Restroom maintenance
- Knowledge of cleaning products
- Restroom upkeep
- Compliant with instructions
- Housekeeping
- Works well independently
- Hoovering
- Kitchen deep cleaning
- Cleaning equipment knowledge
- Chemical handling
- Carpet shampooing
- Sanitation procedures
- Health and Safety regulations
Affiliations
- Badington and swiming
- Walking and reading
- Music and films
Languages
English
Intermediate
Polish
Native
References
References available upon request.
Timeline
Scottish Qualifications Certificate - ESOL English Nat 4
UHI Inverness
08.2015 - 08.2018
Cleaner
Rowan Guest House Group
07.2009 - Current
Cashier
Kaufland
05.2004 - 04.2009
Diploma of Higher Education - Economics
Ekonomik Nysa
09.2001 - 06.2003
Certificate of Higher Education - Ogulne
Liceum Ogolno-Ksztalcace Otmuchow
09.1997 - 06.2001
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