Kasun Upeksha Peellawaththa
Iver,UK
Summary
Accomplished professional specializing in housekeeping operations and team leadership, with a strong track record in staff training and performance management. Proficient in conducting quality assurance room inspections and ensuring compliance with COSHH and health & safety standards. Expertise in inventory control, PMS, Knowcross systems, and workforce planning. Focused on enhancing operational efficiency and guest satisfaction through innovative solutions.
Overview
3
3
years of professional experience
1
1
Certification
Work history
Housekeeping supervisor
Leonardo Royal Hotel St. Paul's
London
2023.02 - 2026.06
- Manage daily administrative operations for the housekeeping team in a 400+ room hotel.
- Use Opera PMS and Knowcross to manage room statuses, tasks, and staff allocation.
- Maintain housekeeping inventory and coordinate supply ordering and deliveries.
- Generate daily housekeeping reports and updates for management.
- Liaise with front office and maintenance departments to ensure efficient operations.
- Supervise a team of 20+ staff, ensuring high standards of room cleanliness and readiness.
- Conduct training and orientation for new employees.
- Perform inspections and quality audits on guest rooms and public areas.
- Promoted adherence to health and safety regulations for employees' well-being.
Skills
Housekeeping operations and team leadership
Staff training and performance management
Quality assurance and room inspections
COSHH and health safety compliance
Inventory and stock control
Opera PMS and Knowcross systems
Staff scheduling and workforce planning
Guest service excellence
Report writing and administration
Emergency response and first aid
Housekeeping techniques
Workload balancing
Deep-cleaning expertise
Efficient time management
Leadership aptitude
Certification
- First Aid at Work (St John Ambulance) – Completed 2025-12-04
- Health & Safety (COSHH) Compliance Training
Timeline
Housekeeping supervisor
Leonardo Royal Hotel St. Paul's
2023.02 - 2026.06