Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kasia Dybisz

Kasia Dybisz

Ely,Cambridgeshire

Summary

Highly ambitious, dedicated, and accountable employee, paying strong attention to detail and consistently seeking ways to promote self-development, well-being, and social mobility. An approachable and empathetic person, genuinely looking to support, motivate, and inspire all individuals, regardless of their socio-cultural background and prior experience. Well-informed about the potential challenges inhibiting the achievement of one's full potential and heartily committed to making a positive difference.

Currently training to acquire chartered membership of the British Psychological Society by completing a Master's in the Psychology of Mental Health and Wellbeing alongside a full-time role at the Duke of Edinburgh's Award. Aspiring to complete a doctorate in Clinical Psychology and work in research, clinical practice, and public communications.

Overview

7
7
years of professional experience

Work History

Further Education Operations Officer

Duke of Edinburgh's Award
Field-based position
10.2022 - Current
  • Managing a portfolio of Further Education (FE) Colleges to deliver inclusive, engaging, and impactful Duke of Edinburgh's Award (DofE) programme focusing on employability skills, personal development, and wellbeing. The programme includes skills, physical, volunteering, expedition and residential activities
  • Working as a part of the Boost Participation Pilot Project launched in 2022 to increase access to the DofE for underrepresented FE students. The Project focuses on re-engaging licenced colleges with little or no DofE Award delivery, improving the quality of Award delivery, targeting marginalised student populations, and licencing perspective non-delivering colleges
  • Provision of remote and in-person operational support, including the following:

1. First point of contact for all enquiries including day-to-day running of the award, administrative, technical, legal and financial concerns

2. Completing and regularly reviewing action plans in collaboration with the DofE Manager and Senior Leadership Team (SLT) to improve the quality of programme delivery. This is informed by performance data collected on the Power BI and further statistical reports

3. Ensuring appropriate staffing structure is in place, including sufficient training of all DofE volunteers

4. Researching and promoting local activities and funding opportunities

5. Completing funding applications in collaboration with DofE Manager and SLT and ensuring the funding is appropriately spent and reported on in a timely manner

6. Representation of DofE at promotional events and delivery of presentations to promote the recruitment of students and volunteers

7. Supporting participants with choosing activities, setting objectives, and consistently uploading evidence onto a virtual eDofE platform

9. Supporting DofE volunteers with maximising engagement and approval of evidence/DofE sections and Awards. If required, addressing any engagement or quality issues with the DofE Manager

10. Issuing and renewing DofE licences utilising CRM System (Dynamics) and DocuSign, including completing diligence checks

Additional developmental roles:

1. Researching and mapping out prospective non-delivering colleges

2. Design of promotional resources in collaboration with the DofE media team to aid recruitment and licencing of prospective colleges

3. Collaboration with the DofE media team to generate promotional social media content for the upcoming Colleges Week campaign

4. Interviewing DofE participants to collect success case studies to support programme engagement and aid fundraising efforts

5. Contribution to the design of the FE module undertaken by DofE participants as part of the Young Leaders volunteering programme

6. Liaising with several college departments to map out and promote on-site enrichment and volunteering opportunities

7. Delivery of manager's induction training via Adobe platform

8. Providing representation on the Resource Working Group to ensure that DofE resources are suitable for FE participants and volunteers

9. Providing representation on the Equity, Inclusion and Wellbeing Working Group to feed into internal developments and policy changes

Admissions and Compliance Support Officer

Oxford International Education Group
City of London
09.2022 - 10.2022
  • Remotely interviewing foreign applicants to ensure course suitability, including a genuine interest in UK-based study, sufficient English language skills, and ability to fund their studies
  • Verification of visa and identity documentation
  • Processing applications and course offers

Student Experience Officer

Applied Business Academy
London
06.2022 - 09.2022
  • First point of contact for student concerns and novel ideas
  • Ensuring all students receive outstanding personalised support, including academic, wellbeing, and financial support
  • Increasing student engagement and participation
  • Managing Student Representation Team, including elections of new Representatives and supervision of current Representatives
  • Designing and distributing student experience surveys, conducting Focus Groups and 1:1 interviews with students and producing reports
  • Coordinating and managing student events
  • Liaising with other departments to bring about positive changes
  • Promoting recruitment and strong alumni relationships
  • Administrative responsibilities, including scheduling meetings, answering all enquiries, and managing student databases

Lead Ambassador

Widening Participation
Brighton, East Sussex
11.2017 - 06.2022
  • Providing information and advice on accessing higher education in a positive and impartial manner, particularly targeting students from marginalised backgrounds (primary age onwards)
  • Developing audience-specific educational resources
  • Proactively delivering, managing, and leading local, outreach, and virtual campus tours, presentations, workshops, and seminars
  • Leading collaborative projects and campus visits
  • Shortlisting and training new cohorts of ambassadors
  • Supervising students throughout on-campus events and overnight during residential summer schools
  • Student Experience and Academic Video Creation
  • Writing Ambassador Newsletter and several blog posts/articles
  • Answering student queries on the Unibuddy online platform
  • Completing administrative tasks, including Excel data entry and editing documents

Academic administrator (Call Centre)

University of Sussex
Brighton , East Susssex
09.2021 - 06.2022
  • Answering all phone, web-chat and email enquiries
  • Signposting to relevant resources and departments
  • Consulting Yellow Pages database
  • Authorising and producing student letters

Teaching Assistant

Teaching Personnel
Brighton, East Sussex
06.2021 - 06.2022
  • Supporting delivery of teaching sessions in secondary schools, including working with special educational needs or disabilities students

Life Sciences Connector

University of Sussex
Brighton, East Sussex
03.2021 - 06.2022
  • Life-sciences specific content development and delivery
  • Helping students make informed decisions about their future study and career plans

Admissions Assistant

University of Sussex
Brighton, East Sussex
08.2019 - 06.2022
  • Answering all phone enquiries during Clearing Week and subsequent two weeks (every year, since starting the scheme)
  • Completing Clearing and Adjustment Applications
  • Providing useful contacts and diverting phone calls unerringly

Technical Support Assistant

TIP Conference 2022 (University of Sussex)
Brighton, East Sussex
12.2021 - 01.2022
  • Running academic sessions on the Socio Platform
  • Managing all technical difficulties by effectively communicating with speakers and the internal team

Care Leavers Forum Representative

Southampton City Council
Southampton, Hampshire
09.2017 - 06.2022
  • Sharing lived experiences during foster career training sessions, award events and school visits, with aim of improving educational performance of looked-after children and care-leavers

Student Room Representative

University of Sussex
Brighton, East Sussex
06.2020 - 07.2021
  • Answering queries on the Sussex Student Room virtual platform
  • Staying up to date with all relevant university policies, services-on-offer, grading system, and higher education SFE funding information
  • Referring students to appropriate university contacts and resources
  • Assisting with training of new Student Room Representatives

Library Connector

University of Sussex
Brighton , East Sussex
06.2021 - 08.2021
  • Reviewing and providing feedback on existing Library Policies
  • Editing Documents
  • Organising Team meetings
  • Teamwork management

Youth Worker

Extra Time
Brighton, East Sussex
05.2018 - 07.2019
  • Working and playing with groups of children and young people with additional needs, including mental, cognitive, and physical disabilities
  • Helping to organise and facilitate fun and educational activities
  • Preparing food and if appropriate, assisting with eating
  • Maintaining strong rapport with parents/carers
  • Troubleshooting any behavioural concerns

Dermatology Clinic Volunteer

Practice Plus Group Hospital
Southampton, Hampshire
10.2016 - 11.2016
  • Shadowing dermatology clinicians during patient consultations and completion of minor surgeries

Education

Master of Science - Psychology of Mental Health and Wellbeing

University of Wolverhampton
(remote part time study)
03.2023 -

Master of Science - Medical Neuroscience

University of Sussex
Brighton
06.2022

Skills

  • Independent work - Able to manage own schedule and set challenging but feasible short-term and long-term targets in line with wider strategic objectives; Experience of working from home, in a hybrid manner, and in a field-based role requiring travel
  • Research and communication - Competent in researching novel subjects, data analysis, and producing concise, relevant, and accessible articles, reports, blogs, social media posts, and promotional leaflets
  • Critical thinking - Objective analysis and evaluation of any challenging situation and execution of suitable solutions/next steps
  • Interviewing skills - Conduct of individual interviews to collect case studies and conduct of focus groups to collect in-depth feedback regarding student experience and wellbeing
  • Presentation skills- Effective and confident presentation of educational, soft skills-related, and strategic and business-related content to target audiences
  • Interpersonal skills - Able to openly and attentively converse, emphasise, and establish strong rapport, including working with marginalised student populations and staff and parents supporting them, external stakeholders, and internally within an organisation
  • Teamwork management - Mindful collaboration, resourcing diverse expertise for achieving the best outcomes
  • Coordination and leadership - Management of collaborative projects, including academic, and student experience-related projects and promotional content creation projects Experienced in scheduling meetings, time management, task delegation, performance monitoring, and teamwork conflict resolution
  • Training delivery - Online delivery of manager's induction training utilising Adobe communication platform
  • Administrative skills - Managing phone and email enquiries in a professional manner and recording all communications on the CRM system (Dynamics); Issuing and renewing licences and processing funding applications utilising Dynamics and DocuSign; Proactively utilising and updating student databases, processing course applications; and student letter authorisation; Microsoft Office proficiency, including use of MS Forms to collect data and use of MS Excel to manage and analyse data

Languages

Polish
Native
English
Fluent

Timeline

Master of Science - Psychology of Mental Health and Wellbeing

University of Wolverhampton
03.2023 -

Further Education Operations Officer

Duke of Edinburgh's Award
10.2022 - Current

Admissions and Compliance Support Officer

Oxford International Education Group
09.2022 - 10.2022

Student Experience Officer

Applied Business Academy
06.2022 - 09.2022

Technical Support Assistant

TIP Conference 2022 (University of Sussex)
12.2021 - 01.2022

Academic administrator (Call Centre)

University of Sussex
09.2021 - 06.2022

Teaching Assistant

Teaching Personnel
06.2021 - 06.2022

Library Connector

University of Sussex
06.2021 - 08.2021

Life Sciences Connector

University of Sussex
03.2021 - 06.2022

Student Room Representative

University of Sussex
06.2020 - 07.2021

Admissions Assistant

University of Sussex
08.2019 - 06.2022

Youth Worker

Extra Time
05.2018 - 07.2019

Lead Ambassador

Widening Participation
11.2017 - 06.2022

Care Leavers Forum Representative

Southampton City Council
09.2017 - 06.2022

Dermatology Clinic Volunteer

Practice Plus Group Hospital
10.2016 - 11.2016

Master of Science - Medical Neuroscience

University of Sussex
Kasia Dybisz