Karol Waraksa
London
Summary
Dynamic professional with expertise in customer service and sales, adept at thriving in fast-paced environments. Demonstrates exceptional attention to detail and strategic thinking, ensuring effective team collaboration. Committed to leveraging skills to drive business success and enhance customer satisfaction.
Overview
5
5
years of professional experience
2025
2025
years of post-secondary education
Work history
Building Labourer
Kris decorating & maintenance
London
01.2025 - 06.2025
- Facilitate site operations, manage materials, uphold cleanliness, and aid in construction tasks while enforcing safety protocols are followed.
Customer service team member
Ocado Group
Wimbledon
07.2024 - 11.2024
- Drive van to deliver groceries within tight time constraints while maintaining exceptional customer service and resolving customer queries and complaints.
Customer service assistant
BP petrol station
Emsworth
01.2024 - 07.2024
- Ensured timely food preparation for morning shift, supporting efficient operations.
Provided outstanding customer service to foster positive dining experiences.
Regularly replenished stock to prevent shortages and support service efficiency.
Back of house Griller & Waiter
Nandos
Sutton
01.2023 - 09.2023
- Prepared and grilled chicken, ensuring adherence to quality and hygiene standards.
- Maintained an organised kitchen by replenishing stock as needed.
- Handled customer queries and served food promptly for optimal service.
Delivery driver
Zapp
11.2021 - 07.2022
- Facilitate efficient order delivery across London, guaranteeing timely service alongside exceptional customer engagement.
Sales assistant
Sports Direct
Kingston
01.2020 - 08.2021
- Achieved sales targets while maintaining optimal stock levels.
- Delivered exceptional customer service through tailored product advice.
- Utilised diverse techniques to drive sales and enhance customer satisfaction.
Education
BSc - Football Coaching & Performance
University Of Chichester
Skills
- Customer service
- Fast-paced environments
- Team collaboration
- Attention to detail
- Strategic thinking
- Sales expertise
Timeline
Building Labourer
Kris decorating & maintenance
01.2025 - 06.2025
Customer service team member
Ocado Group
07.2024 - 11.2024
Customer service assistant
BP petrol station
01.2024 - 07.2024
Back of house Griller & Waiter
Nandos
01.2023 - 09.2023
Delivery driver
Zapp
11.2021 - 07.2022
Sales assistant
Sports Direct
01.2020 - 08.2021
BSc - Football Coaching & Performance
University Of Chichester
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