Summary
Overview
Work history
Education
Skills
Interests
Languages
Timeline
BusinessAnalyst
Karolina Jaworska

Karolina Jaworska

Perth

Summary

Experienced and approachable individual with professional, friendly and polite manner. Confident, quick learner comfortable working in fast-paced environments. Maintains excellent quality standards through thorough checks and proactively suggesting process improvements.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work history

Warehouse Operative

Bella and Duke
Inverkeithing, Fife
11.2021 - Current
  • Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
  • Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
  • Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
  • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
  • Inspected received merchandise for any damages or discrepancies.
  • Maintained and cleaned warehouse equipment following set procedures.
  • Cleaned and tidied work areas to meet inspection requirements.

Team Leader

Fiege
Gardno, Poland
11.2020 - 09.2021
  • Helping support daily management of department duties, including
    allocating labor, leading meetings, assigning job duties, and
    communicating with internal and external suppliers.
  • Tracking and reporting of labor hours.
  • Assisting the floor as an associate resource,
    training associates and verifying SOP compliance.
  • Ensuring successful area performance, through tracking, reporting and feedback of associate performance.
  • Filling in as needed with production duties.
  • Fully understanding workflow and daily production goals.
  • Reviewing and updating SOP as required.
  • Assisting in keeping work area clean and organized.
  • Identifying and addressing safety hazards within the work area.
  • Coaching associates to work safely at all times.
  • Participating in safety initiatives.
  • Referring all job injuries immediately to area manager

Customer Service Associate

UPC Poland
Szczecin, Poland
09.2019 - 11.2020
  • Applied excellent working knowledge of products to confidently address technical customer queries with expertise.
  • Studied new products and customer service processes to anticipate and plan for common future enquiries.
  • Analysed customer needs through conversation or phone call to recommend appropriate products or services.
  • Forwarded and directed all enquiries to technical support, accounting and other departments by screening calls.
  • Assisting customers with registration or account creation.

Interim Area Manager

Amazon Fullfilment sp. z o.o
Kolbaskowo, Poland
09.2018 - 08.2019
  • Supporting, mentoring, and motivating my team.
  • Managing safety, quality, productivity, and customer delivery promises.
  • Collaborating with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives


+ All tasks done by Team Leaders.

Team Leader

Amazon Fullfilment sp. z o.o
Kolbaskowo, Poland
08.2017 - 08.2018
  • Helping support daily management of department duties, including
    allocating labor, leading meetings, assigning job duties, and
    communicating with internal and external suppliers.
  • Tracking and reporting of labor hours.
  • Assisting the floor as an associate resource, training associates and verifying SOP compliance.
  • Ensuring successful area performance, through tracking, reporting and feedback of associate performance.
  • Filling in as needed with production duties.
  • Fully understanding workflow and daily production goals.
  • Reviewing and updating SOP as required.
  • Assisting in keeping work area clean and organized.
  • Identifying and addressing safety hazards within the work area.
  • Coaching associates to work safely at all times.
  • Participating in safety initiatives.
  • Referring all job injuries immediately to area manager

Education

A-Levels - Technician of Hospitality

High School in name of Ignacy Lukasiewicz
Police, Poland
09.2010 - 06.2014

Skills

  • Management
  • Office work
  • IT skills
  • Self-motivated
  • Warehouse operations
  • Fast-paced picking and packing
  • Product scanning
  • Warehouse picking
  • Labelling
  • Damage control
  • Quality Control


Interests

INTERESTS AND ACHIEVEMENTS , Board and video games, tech-news

Languages

English
Upper intermediate
Polish
Native

Timeline

Warehouse Operative

Bella and Duke
11.2021 - Current

Team Leader

Fiege
11.2020 - 09.2021

Customer Service Associate

UPC Poland
09.2019 - 11.2020

Interim Area Manager

Amazon Fullfilment sp. z o.o
09.2018 - 08.2019

Team Leader

Amazon Fullfilment sp. z o.o
08.2017 - 08.2018

A-Levels - Technician of Hospitality

High School in name of Ignacy Lukasiewicz
09.2010 - 06.2014
Karolina Jaworska