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 A professional dedicated to providing world class customer service, I have been working in retail since 2017 and have had the privilege of working with luxury brands as a Senior Client Advisor/Visual Merchandiser also in Jewellery and Leather Goods. I currently work at Galleries Lafayette Dubai Mall. I am passionate about retail spaces because they provide a high degree of interaction with customers. I am proactive in identifying areas of improvement in the retail business to increase customer retention. I always strive to act as a trusted advisor to my clients ,Handel queries knowledgeably and promptly to meet performance targets 

Dedicated professional with expertise in customer service excellence, product knowledge, and sales techniques. Demonstrates strong skills in visual merchandising, communication, and attention to detail. Proficient in POS and inventory systems, with a keen awareness of trends and effective conflict resolution abilities. Collaborative team player committed to supporting store goals and ensuring smooth operations.
Creative Jewellery Designer with flair for unique, bespoke creations that resonate with clients. Developed collections that boost sales and customer satisfaction. Known for transforming client visions into stunning, market-ready designs, resulting in repeat business and awareness of existing brands and future releases.

Extensive experience in jewellery sales, specializing in gold and diamond pieces, with a strong focus on customer service. Successfully provided personalized assistance to clients, enhancing their selection process and ensuring satisfaction. Managed inventory effectively to maintain product availability while training new associates on essential sales techniques and product knowledge. Collaborated with management to implement promotional strategies that increased visibility of high-end collections.

In the dynamic world of diamond jewellery, my educational background followed by a specialized diploma in Gemology from the GIA, equips me with a profound understanding of both the intricacies of gemstones and the broader financial market dynamics. My tenure as Treasurer at Regent's University London showcased my financial acumen, while my role as a Sales Associate at Panna Handicrafts allowed me to immerse in the retail sector, particularly in jewellery, where I received commendations for exceptional sales performance. This blend of academic knowledge and practical experience positions me uniquely to contribute to and grow with a prestigious firm like yours.

KARLENE HUTCHINSON

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Sales Advisor - E-commerce

Freelance Jewellery Seller & E-commerce Owner

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Sales Advisor - E-commerce

Freelance Jewellery Seller & E-commerce Owner

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