Karlee Britchfield
Northfleet,Kent
Summary
Customer-focused sales professional with a strong background in communication, problem-solving and team collaboration. Known for maintaining a calm, solutions orientated approach in fast-paced retail environments, ensuring excellent customer experiences.
Committed to driving sales performance, supporting team success and promoting a positive, high-energy atmosphere. Proficient at building strong customer relationships, resolving issues effectively and consistently exceeding service and sales targets.
Overview
4
4
years of professional experience
Work history
Shop assistant
Tanningldnltd
03.2024 - 08.2025
- Merchandised and shelved new products in well-organised, visually appealing displays to maximise customer engagement and drive sales.
- Handled customer queries regarding products by providing accurate product information.
- Performed opening and closing procedures in accordance with company policies and scheduled timelines to ensure smooth daily operations.
- Operated the cash register with accuracy and efficiency, ensuring smooth and precise transaction processing.
Sales assistant
Calvin Klein
11.2022 - 07.2023
- Up selling products to achieve maximum sales
- Maintained store presentation, including stocking items, organising display, and ensuring merchandise was accurately labelled and priced
- Operated the cash register, processed transaction, and handled cash and card payments efficiently
- Completed opening and closing duties in line with established schedules
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
Sales assistant
Primark
11.2021 - 07.2022
- Worked in a fast paced environment, ensuring quick response times to customers inquiries and concerns
- Maintained store presentation, including stocking products and organising display
- Operated the cash register, processed transactions, and handled card and cash payments efficiently
Education
Bachelor of Arts - Criminology and Criminal Justice
University of Greenwich
09/2022 - 06/2025
A levels - Criminology, Finance, Business
Longfield Academy
09/2020 - 06/2022
GCSEs - English Lang, English Lit, Maths, Double Science, Spanish, ICT, History, Food and Tech, Art
Longfield Academy
09/2015 - 06/2020
Skills
- Communication skills
- Problem-solving
- Team building
- Calm under pressure
- Upselling
- Effective multitasking
Languages
Spanish
Intermediate
References
References available upon request.
Timeline
Shop assistant
Tanningldnltd
03.2024 - 08.2025
Sales assistant
Calvin Klein
11.2022 - 07.2023
Sales assistant
Primark
11.2021 - 07.2022
Bachelor of Arts - Criminology and Criminal Justice
University of Greenwich
09/2022 - 06/2025
A levels - Criminology, Finance, Business
Longfield Academy
09/2020 - 06/2022
GCSEs - English Lang, English Lit, Maths, Double Science, Spanish, ICT, History, Food and Tech, Art
Longfield Academy
09/2015 - 06/2020
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