Summary
Overview
Work history
Education
Skills
Additional Information
Interests
Timeline
Generic

Karl Beggs

Newtownabbey,Antrim

Summary

Skilled professional focused on customer satisfaction and effective problem-solving. Demonstrates strong communication and leadership abilities while managing multiple tasks and prioritizing efficiently. Committed to achieving organizational goals and maintaining high standards of productivity.

Overview

3
3
years of professional experience
3
3
years of post-secondary education

Work history

Food and Beverage Supervisor

Mount Charles
Aldergrove, Antrim
04.2023 - Current
  • Led workforce training sessions for improved service delivery.
  • Maintained high standards of cleanliness and hygiene in the food preparation area.
  • Provided regular performance feedback to staff for their professional development.
  • Supervised staff to ensure adherence to quality standards, health regulations, and safety protocols.
  • Streamlined inventory management to minimise waste.
  • Enhanced customer satisfaction by promptly addressing and resolving complaints.
  • Established excellent rapport with customers via friendly and professional service.
  • Increased team productivity with efficient work schedules and staff assignments.
  • Ensured compliance with licensing laws, health regulations, and safety legislation within the premises.

Food and beverage assistant

Mount Charles
Aldergrove, Antrim and Newtownabbey
08.2022 - 04.2023
  • Delivered exceptional customer service by promptly addressing diner needs.
  • Maintained compliance with alcohol serving laws to ensure legal adherence.
  • Implemented waste reduction practices, resulting in significant resource and cost savings.
  • Ensured cleanliness in dining area, contributing to a pleasant atmosphere.
  • Coordinated with chefs on special dietary requirements, enhancing customer satisfaction.
  • Resolved customer complaints efficiently, fostering loyalty and repeat business.
  • Adapted to changing schedules, ensuring consistent performance across shifts.
  • Cross-sold additional dishes and beverages, increasing overall revenue generation.

Education

1st Class Bachelor of Arts - Events Management

University of Sunderland
09.2019 - 05.2022

Skills

  • Customer-focused
  • Problem-solving
  • Communication skills
  • Team Player
  • Time management
  • Leadership
  • Multitasking and prioritisation
  • Organisational skills

Additional Information

  • Have a full clean driving licence and access to my own vehicle

Interests

Football, Walking, Fishing, Cycling, Driving, Traveling

Timeline

Food and Beverage Supervisor

Mount Charles
04.2023 - Current

Food and beverage assistant

Mount Charles
08.2022 - 04.2023

1st Class Bachelor of Arts - Events Management

University of Sunderland
09.2019 - 05.2022
Karl Beggs