Karen Evans
Crawley,West Sussex
Summary
Detail-oriented professional with expertise in Microsoft Office Suite, customer relationship management systems, and financial reporting. Demonstrates proficiency in order processing and basic accounting, ensuring accurate record-keeping and time efficiency. Known for initiative-taking abilities, aiming to leverage skills in a dynamic environment to drive organisational success.
Overview
10
10
years of professional experience
Work history
Relationship Administrator
ITHQ Ltd
Crawley, West Sussex
2024.07 - Current
- Assisted in developing comprehensive proposals that meet customer needs and align with strategic objectives.
- Supported creation of detailed bills of materials by collaborating with distributors and technical teams to ensure accuracy.
- Coordinated with distributors to gather competitive quotes, verify stock availability and secure favourable terms for proposals.
- Helped deliver presentations of proposals to clients, addressing their queries and tailoring explanations to their requirements.
- Facilitated deal closures by coordinating with stakeholders to ensure smooth transactions and client satisfaction.
- Consistently exceeded quarterly target by 20%
- Managed portfolio of 87 customers
- Contributed to NPS score of 95
Finance officer
C5 Alliance Limited
St Helier, Jersey
2018.10 - 2024.06
- Sorted and matched large volumes of invoices each month.
- Reconciled supplier statements to maintain accuracy in accounts.
- Supported workflow processes to improve productivity.
- Assisted with monthly reconciliations for financial reporting.
- Helped with month-end procedures to ensure timely reporting.
- Ensured prompt payment of invoices to enhance supplier relations.
- Utilised accounting software for tracking payments and expenditures.
- Collaborated with suppliers to resolve billing discrepancies.
- Handled confidential information responsibly while adhering to data protection guidelines.
- Coordinated with procurement for matching purchase orders and investigating variances.
- Improved data entry accuracy through meticulous attention to detail.
- Reduced processing time by effectively managing invoices and statements.
- Facilitated resolution of invoice queries to strengthen vendor relationships.
- Managed in excess of 100 supplier invoices per week
Practice Manager
Ritchie Phillips LLP
Horsham, West Sussex
2016.01 - 2018.09
- Supported strategic planning efforts contributing to sustained growth.
- Facilitated enhanced profitability through effective cost control measures.
- Achieved streamlined operations by implementing improved accounting systems.
- Secured timely invoicing and payment collection from clients ensuring financial stability of firm.
- Fostered positive working environment through regular team meetings and effective communication.
- Executed monthly payroll processes.
- Assisted in build and launch of new company website.
- Contributed to implementation of HubSpot CRM.
- Coordinated procurement of office supplies to ensure smooth day-to-day operations.
- Participated in interviewing, hiring and orientation of new staff to secure top talent for firm.
- Assisted clients with implementation of workplace pension schemes.
Education
Diploma of Higher Education - Business Finance
Croydon College
Croydon 09/1985 - 06/1987
O-levels -
Monks Hill High School
Croydon 05/1980 - 06/1980
Skills
- Microsoft Office Suite proficiency
- Accounting software expertise
- Customer relationship management
- Financial reporting skills
- Order processing efficiency
- Basic accounting principles
- Record-keeping accuracy
- Time management strategies
- Proactive initiative taking
Affiliations
- Travel
- Cooking
- Photography
Timeline
Relationship Administrator
ITHQ Ltd
2024.07 - Current
Finance officer
C5 Alliance Limited
2018.10 - 2024.06
Practice Manager
Ritchie Phillips LLP
2016.01 - 2018.09
Diploma of Higher Education - Business Finance
Croydon College
09/1985 - 06/1987
O-levels -
Monks Hill High School
05/1980 - 06/1980