Karen Wiltshire Colban
Bognor Regis
Summary
Resourceful professional with a proven track record in leadership and client care. Recognized for strong organizational skills and effective team development. Expertise in conflict resolution and communication. Enhances team dynamics and client satisfaction.
Open to new challenges outside the property industry where transferable skills can bring real impact.
Overview
18
18
years of professional experience
1
1
Certification
Work history
New Homes Sales Manager
Henry Adams LLP Estate Agents
Chichester, W. Sussex
01.2019 - 01.2025
- Securing and maintaining client relationships with a range of developer clients from National Brands to niche local organisations.
- Recognising and delivering a bespoke service based on very different needs.
- Instigating and implementing marketing campaigns and strategies involving Creative Marketing and digital engagement, as well as launch event management.
- Supporting the head of department in achieving targets and reporting to board level.
- Office management, staffing, departmental budgeting, and staff performance responsibility.
- Supported Team well-being and morale during departmental changes.
New Homes Sales Manager
Henry Adams LLP Estate Agents
Bognor
01.2010 - 01.2019
- Gaining new business from both new and existing clients.
- Creating marketing plans and strategies to promote new developments, signage, email campaigns, PR, advertising, social media content, website portals, creating property brochures and database management.
- Full management setup of site staff, Sales Office, and Show Homes, promoting launch events, sales management, and client care.
- Reaching and exceeding Sales targets over a consistent period.
Senior Sales Negotiator
Henry Adams LLP Estate Agents
01.2007 - 01.2010
- Delivered induction and mentorship programmes for new and existing staff
- Developed and maintained strong relationships with clients to ensure loyalty and repeat business.
Education
GCSE - x 7
Regis School
Diploma - Business & Law
Chichester College
Chichester, West SussexSkills
- Leadership and people management
- Client relationship building
- Effective communication
- Project and time management
- Digital marketing strategies
- Adaptability and resilience
- Mental health awareness
- Financial budgeting
- KPI monitoring and analysis
- CRM software literate
References
Available upon request.
Certification
- Mental Health First Aider – MHFA England
- Workplace Menopause Support Advocate
Timeline
New Homes Sales Manager
Henry Adams LLP Estate Agents
01.2019 - 01.2025
New Homes Sales Manager
Henry Adams LLP Estate Agents
01.2010 - 01.2019
Senior Sales Negotiator
Henry Adams LLP Estate Agents
01.2007 - 01.2010
GCSE - x 7
Regis School
Diploma - Business & Law
Chichester College
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