Karen Taylor
Southampton,Hampshire
Summary
Committed and motivated Administrative Assistant with excellent customer service and decision-making skills.
A positive team player with adaptable approach to solving problems with excellent communication skills.
Overview
41
41
years of professional experience
Work History
Administrative Assistant
Wallenius Wilhelmsen Solutions UK Ltd
Southampton, Hampshire
03.2022 - 09.2024
- Arrange fleet repairs as required. Contacting suppliers to book in vehicles or visits to site.
- Compile weekly check sheets showing fleet issues.
- Update fleet insurance database, amending as required.
- Process fuel invoices (UK Fuel, Calor Gas and Wessex Petroleum).
- Arrange hire vehicles for both on site and foreign travel.
- Prepare Fuel KPI figures.
- Keep Bureau Veritas documents up to date and co-ordinate visits.
Personal Assistant
Diamond Property Holdings Limited
Winchester, Hampshire
01.2002 - 02.2022
- First line of contact for tenants.
- Liaise with contractors to arrange for any works to be carried out and follow works through to a satisfactory conclusion.
- Check all rentals received.
- Produce income and expense spreadsheets.
- Raise and pay invoices.
- Shield all incoming calls and emails.
- Managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
- Maintained all office files, both electronic and hard copies.
- Wages.
Administrative Assistant
British Airports Authority
Heathrow Airport, Hounslow
01.1984 - 01.1999
- Dealt with passenger’s feedback and complaints either by personally responding or passing onto relevant department.
- Produced monthly reports showing areas of concern.
- Dealt with staff communications by relaying information from Management to front line staff.
- Compiled monthly in-house newsletters.
- Managed office inventories, restocking supplies and placing purchase orders to maintain adequate stock levels.
- Drafted meeting agendas, supplied advance materials and executed follow-up for meetings. Accurately wrote and recorded minutes.
- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors.
- Maintained all office files.
- Carried out Health and Safety Inspections of staff areas.
Education
RSA - Secretarial Studies
Uxbridge Technical College
Uxbridge07.1984
GCSE -
Townmead Secondary School
West Drayton, MiddlesexSkills
- Excellent communication skills
- Computer skills - Word, Excel, Xero and Powerpoint
- Strong interpersonal skills
- Organised
- Team player
Additional Information
- I enjoy walking and love walking my dogs in the New Forest or at the beach.
- Love travelling and experiencing new cultures.
- Enjoy sailing holidays and plan to learn to sail our yacht in Greece over the coming years.
Timeline
Administrative Assistant
Wallenius Wilhelmsen Solutions UK Ltd
03.2022 - 09.2024
Personal Assistant
Diamond Property Holdings Limited
01.2002 - 02.2022
Administrative Assistant
British Airports Authority
01.1984 - 01.1999
RSA - Secretarial Studies
Uxbridge Technical College
GCSE -
Townmead Secondary School
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