Karen Richardson
Grimsby,North East Lincolnshire
Summary
Dedicated professional with a strong foundation in quality assurance and accounting, known for working calmly and effectively under pressure. Demonstrates exceptional problem-solving abilities and resourcefulness, complemented by excellent communication skills. A collaborative team player committed to achieving organisational goals through teamwork and innovation.
Overview
20
20
years of professional experience
2013
2013
years of post-secondary education
1
1
Certification
Work history
Administrative / Test certification
MJ Wilson Group Limited
Grimsby, North East Lincolnshire
2015.01 - Current
- Quality Assurance Administrator.
- Carry out quality assurance checks on all products purchased and supplied, ensuring compliance with ISO 9001 quality management standards.
- Review and verify EN 10204 3.1 material certification, maintaining full traceability of mechanical properties, heat numbers, and country of origin.
- Maintain accurate and controlled quality records in line with documented procedures and audit requirements.
- Manage stock ordering for high-turnover items to support operational efficiency and continuity.
- Support the Quality Assurance Liaison in maintaining, reviewing and improving quality system procedures and corrective actions.
- Assist with internal and external ISO 9001 audits, ensuring documentation, actions, and records remain compliant and up to date.
- Liaise with the accounts team to resolve customer and supplier credit issues related to quality or certification queries.
- Maintain effective and seamless communication via email and telephone with internal and external sales teams, as well as customers. Providing prompt support for ISO 9001-related technical queries, ensuring smooth operations and high customer satisfaction.
Accounts assistant
Pipefit Supplies Limited
Grimsby, North East Lincolnshire
2006.03 - 2014.02
- Processed payroll accurately and on time, ensuring compliance with internal procedures.
- Managed sales ledger operations, including invoicing, credit control, and customer payment follow-ups.
- Oversaw purchase ledger activities, processing supplier invoices and maintaining timely payments.
- Monitored cash flow by ensuring customer payments were received and supplier accounts remained up to date.
- Reconciled accounts and resolved invoice and payment discrepancies efficiently.
- Supported day to day finance and administrative functions within the accounts department.
Education
Diploma of Higher Education - Travel and Tourism
Grimsby Institute
Grimsby 2004.09 - 2005.06
NVQ Level 2 - Business and Administration
A4E Grimsby
Grimsby, North East LincolnshireGCSEs - English, Maths, science, Graphic design, French
Whitgift secondary school
Grimsby, North East Lincolnshire 1999.09 - 2004.06
Skills
- works calmly and effectively under pressure
- Problem solving
- Excellent communicator
- Quality Assurance
- Resourcefulness
- Accounting
- Team work / collaboration
Affiliations
- I have recently taken up Badminton my my partner and friends and look forward to building on my fitness levels as well using our home made gym facilities. I enjoy timely walks with my Golden retriever Charlie. I look forward to a social evening with friends watch local tribute acts and singers.
Certification
Level 2 NVQ certificate / diploma in Business administration
References
References available upon request.
Timeline
Administrative / Test certification
MJ Wilson Group Limited
2015.01 - Current
Accounts assistant
Pipefit Supplies Limited
2006.03 - 2014.02
Diploma of Higher Education - Travel and Tourism
Grimsby Institute
2004.09 - 2005.06
GCSEs - English, Maths, science, Graphic design, French
Whitgift secondary school
1999.09 - 2004.06
NVQ Level 2 - Business and Administration
A4E Grimsby