Karen Kite
Exmouth,Devon
Summary
A dedicated professional with strong interpersonal skills, adept at fostering positive relationships with patients, families, and multidisciplinary teams to achieve optimal care outcomes. Demonstrates expertise in patient assessments, care-planning, risk assessments and auditing of care. Highly adaptable and quick to learn new methodologies, ensuring compliance with established guidelines and policies. Committed to working effectively-independently and as a focused team member.
Offers strong leadership, compassion and communication skills combined with solid foundation in nursing practice. Knowledgeable about team management, patient care and healthcare protocols. Highly competent at problem-solving and decision-making in the Head of Nursing role.
Overview
13
13
years of professional experience
1
1
Certification
Work history
Head of Nursing
City and County Healthcare
2025.11 - 2026.04
- Clinical advisory role to support Registered Managers of multiple hubs across the South of England.
- Robust auditing with and without electronic care planning system to identify areas of good practice and also ensure person centred care was being achieved.
- Risk assessment reviews with feedback sessions in relation to medication and care planning. Ensuring that all safeguarding was in place for vulnerable adults in the care of the company.
- Supported nursing staff new and current with tools and clinical support to ensure best practice.
- Support nurses to organise compliance and ensure managers are aware of any clinical changes that may impact on their service delivery.
- Supportive role in investigation process for care outside the standards set by the company.
- Worked with the business growth teams and managers to talk to discharge planning teams, ICB's and new clients to provide clinical advice and ensure safe mobilisation of new packages of care.
- Identified technical concerns within the electronic care-planning system, putting plans in place to ensure that all staff knew how to open supportive documentation to ensure safe ways of working.
- Working with other heads of nursing in a team environment to assess and make changes to onboarding and yearly training, to expedite new staff start dates whilst maintaining safety.
Nursing Director/ Manager
Exmouth Care Ltd
Exmouth, Devon
2023.12 - 2025.10
- Day-to-day running of the home and partial overseeing of second home in the group.
- Supporting the acting manager in the home to teach her the new role she is undertaking.
- Monitoring of all patient care to maintain a high standard.
- Delegation of appropriate orientation and training to senior team members.
- Liaising with members of the multidisciplinary team to ensure that all residents under our care are supported and care is appropriate for their condition. This includes participation in funding meetings with local authority and NHS colleagues to ascertain income streams for patients.
- Auditing of medication on a daily and monthly basis to ensure safe management of medications and adherence to CQC and Misuse of Drugs Act.
- Completing yearly medication competency for all trained staff.
- Completing reporting requirements of CQC notifications, manage standard DOLS applications.
- Supporting the acting manager at second home to fulfill regulated reporting duties.
- Supporting acting manager and clinical support lead nurse at second home to ensure that high quality of care is maintained.
Manager
Exmouth Care Ltd
Exmouth, Devon
2018.10 - 2025.09
- I expertly manage operations to care for 22 residents and support 30 staff members.
- Implemented full electronic system for care and medication management. This implementation included choice of platform, to training and roll-out.
- Carrying out patient assessment prior to admission to ensure that we can safely manage and provide the care that is individually needed. Medical conditions include Parkinson's, Multiple Sclerosis, Motor Neurone Disease, age-related conditions and the need for palliative care support.
- Established and maintained rapport with discharge planning teams and continuing health care assessment teams.
- Establishing strong relationships with families to improve communication and trust.
- Minimised complaints through proactive management of resident concerns and expectations, and having open communication with families by email or phone, as the majority did not live locally.
- Addressed performance issues promptly to maintain high standards within the team, by frequent supervisions and performance improvement goals set with the staff member that were achievable and able to be maintained.
Deputy Manager / RGN
Exmouth Care Ltd
Exmouth , Devon
2012.10 - 2018.10
- Collaborated with the manager to achieve organisational goals, while working the floor as an RGN.
- Provided guidance to junior staff, fostering professional growth and development, and supported staff with real-time training as needs arose.
- Managed daily operations for smooth running of the floor.
- Supervised team members to ensure that care was completed in a person-centred way.
- Addressed patient and family complaints promptly, improving resident and family satisfaction levels.
- Maintained excellent client relationships by dealing with queries and complaints calmly and professionally.
- Daily auditing of medications.
- Care-plan writing and reviews to maintain quality of care.
Education
NVQ Level 5 - Adult Care Management
City And Guilds
Exmouth, Devon 07/2013 - 03/2016
Diploma of Higher Education - Nursing
University North London (Royal Free Hospital )
London 09/1991 - 09/1994
Skills
- Excellent interpersonal skills and able to communicate well This has enabled me to have good relationships with patients, families and multidisciplinary teams to provide best care outcomes
- Able to work as a focussed member of a team and individually
- Practiced at patient assessments to ensure best possible care within guidelines and policies
- Well-versed in care planning, risk assessments and auditing of care
- Able to adapt my skills to new roles Quick to learn new ways of working
- I am empathetic and have good listening skills
- I am well practiced in keeping professional and personal confidences
Affiliations
- Reading. Supporting my children with their football endeavours.
References
References available upon request.
historical roles
Prior to returning to the UK after 17 years in the United States, I worked full time in the following roles:
- ER nurse (certified Emergency Room nurse)
- ICU nurse.
- EMT/Paramedic for the local fire department on a volunteer basis.
Certification
Recently completed Patient Safety and Error Prevention Course
Timeline
Head of Nursing
City and County Healthcare
2025.11 - 2026.04
Nursing Director/ Manager
Exmouth Care Ltd
2023.12 - 2025.10
Manager
Exmouth Care Ltd
2018.10 - 2025.09
Deputy Manager / RGN
Exmouth Care Ltd
2012.10 - 2018.10
NVQ Level 5 - Adult Care Management
City And Guilds
07/2013 - 03/2016
Diploma of Higher Education - Nursing
University North London (Royal Free Hospital )
09/1991 - 09/1994