Karen Johnson
Walgrave,Northamptonshire
Summary
Dedicated personal development manager with a robust background in social care, including 11 years of therapeutic support for adults with learning disabilities. Skilled in relationship building and delivering tailored coaching sessions, with over 2 years of experience as an assessor. Expertise in creating individualised care plans and addressing the needs of clients from young adults to those requiring end-of-life care, has supported an ability to foster a learner-centred environment that prioritises the development of apprentices that are focused on client well-being.
Overview
38
38
years of professional experience
Work history
Personal Development Manager
T2 Group
2024.02 - Current
- Established strong relationships with the apprentice and the employer to ensure the ongoing support throughput the apprenticeship.
- Maintain regular contact through monthly reviews to ensure the apprentice felt fully supported throughout their apprenticeship
- Deliver high-quality interactive teaching and coaching that aligns with the standards set out by City & Guilds.
- Assess and review learner evidence promptly to protect their progress throughout their diploma
- Ensure the apprentice feels supported by maintaining open lines of communication, being responsive to their need for support
- Provide constructive feedback to ensure continuous development of their skills
- Prepare and guide learners for end point assessment so as to ensure it is a positive experience for them
- Identified skill gaps among assessed candidates effectively; allowing recommendation of appropriate training or development programs, to promote ongoing development
- Maintaining the expected standards of assessment to ensure that the apprentice has the required skills for their role
- Promote and safeguard learner well-being in safe, supportive learning environments.
- Identify and report safeguarding concerns for learners, staff, adults at risk.
- Meet all targets expected of my role
Deputy Manager
Oakfield Community
Yardley Hastings, Northamptonshire
2023.01 - 2024.01
- Ensuring the team is well led at all times, motivating them to deliver the most person-centered approach to those they support.
- Reporting to the wider management team, working especially closely with the registered manager, keeping them aware and updated of the daily goings on within the community.
- Completing of the Rota to ensure all shifts are fully covered maintaining safe staffing levels.
- Overseeing accidents and incidents, looking for patterns and implementing procedures to ensure they are minimized.
- Tackling any issues that arise as soon as it becomes apparent, not allowing them to go unaddressed.
- Carrying out supervisions and staff discussions, ensuring the staff team feel valued and heard.
- Overseeing the training to ensure that it is allocated and completed in a timely manner.
- To represent the community to outside agencies and ensure compliance with the statutory requirements.
- To provide a therapeutic environment that promotes independence and supports our service users.
- Creating/updating care plans, liaising closely with the person concerned, and those that make up their circle of support, ensuring it tailored to the individual’s needs.
- Conducting interviews for new team members, carrying out their induction then overseeing their shadow period to ensure they feel fully supported in their new role.
- Keeping myself updated with fundamental standards and legislations.
- Carrying out on call duties, ensuring the team feel confident that there is always back up out of hours.
- Facilitated staff meetings, leading to improved collaboration.
- Streamlined administrative functions to enhance efficiency.
Senior Support Worker
Oakfield Community
Yardley Hastings, Northamptonshire
2021.08 - 2023.01
Support Worker (Adults with Learning Disabilities)
Oakfield Community
Northampton, Northamptonshire
2019.04 - 2021.08
Healthcare Assistant (Adults with Brain Injury, Home Care)
Elyon Healthcare
Northampton, Northamptonshire
2017.01 - 2019.03
Senior Hair Stylist
Freelance
Northampton, Northamptonshire
1988.09 - 2017.10
Support Worker (Adults with Learning Disabilities)
Ryan QC Homes
Northampton, Northamptonshire
2011.09 - 2017.01
Education
TAQA - Health and Social Care
T2
Northampton, Northamptonshire 2024.02 - 2024.08
NVQ Level 3 - Adults in Social Care
T2 Group
Northampton, NorthamptonshireNVQ Level 3 - Hairdressing
Northampton College
Northampton, NorthamptonshireSkills
- Apprenticeship scheme understanding
- Experience with eportfolio systems
- Teaching methodology adaptability
- Assessor award achievement
- Resilient patience
- Adaptive teaching strategies
- Learner engagement
- Occupational standards awareness
- Documentation expertise
- Safeguarding policies
- Development support
- Practical decision making
- Excellent verbal and written communication
- Team management
Timeline
Personal Development Manager
T2 Group
2024.02 - Current
TAQA - Health and Social Care
T2
2024.02 - 2024.08
Deputy Manager
Oakfield Community
2023.01 - 2024.01
Senior Support Worker
Oakfield Community
2021.08 - 2023.01
Support Worker (Adults with Learning Disabilities)
Oakfield Community
2019.04 - 2021.08
Healthcare Assistant (Adults with Brain Injury, Home Care)
Elyon Healthcare
2017.01 - 2019.03
Support Worker (Adults with Learning Disabilities)
Ryan QC Homes
2011.09 - 2017.01
Senior Hair Stylist
Freelance
1988.09 - 2017.10
NVQ Level 3 - Hairdressing
Northampton College
NVQ Level 3 - Adults in Social Care
T2 Group