Kane O'Neill
Croft,Leicestershire
Summary
Dedicated professional with ten years of management experience, demonstrating a hands-on approach and strong motivational skills. Proven ability to adapt and thrive in dynamic environments, contributing to team success. Passionate about the hiring industry and committed to fostering talent and growth.
Overview
18
18
years of professional experience
Work history
Depot manager
Charles Wilson Engineers LTD
Rugby, Warwickshire
05.2022 - Current
- Manage daily operations of depot with up to 15 staff members.
- Oversee logistics for up to eight vehicles, including transport planning and safety checks.
- Handle queries promptly, consistently achieving lowest query volume within the company.
- Maintain strong customer relationships over 15 years.
- Ensure adherence to health and safety regulations within depot.
- Train and mentor staff on best practices in plant hire operations.
- Maintain stock control for all assets, including fleet and spare parts.
- Doubled depot turnover within three years without increasing staff levels.
- Account managing for several national customers.
- Working with KPI's to measure and increase performance.
- YOY increase in access hire turnover of 200K from 2024 to 2025.
Improvement Manager
M&J Engineers LTD
Northampton, Northamptonshire
10.2021 - 04.2022
- Tasked with improving and streamlining various parts of the company.
- Streamlined stock control and cost management by cleansing non-moving items from the fleet.
- Cleansed and streamlined all spares within depots to implement better stock control and cost management.
- Create hire desk manual to streamline processes and help with new starters.
- Negotiated consistent pricing agreements with suppliers for resale and spare parts.
Depot manager
M&J Engineers LTD
Northampton, Northamptonshire
01.2016 - 10.2021
- Managed daily operations of depot with up to 14 staff members.
- Oversaw logistics for up to six vehicles, including transport planning and safety checks.
- Handled Queries promptly.
- Maintained strong customer relations.
- Ensured adherence to health and safety regulations within depot.
- Trained and mentored staff on best practises in pant hire operations.
- Maintained stock control for all assets, including fleet and spare parts.
- Account managing for several national customers.
- Working with KPI's to measure and increase performance.
Hire controller
M&J Engineers LTD
Northampton, Northamptonshire
10.2014 - 01.2016
- First point of contact for customers on counter/ phone.
- Multitasking with high efficiency in a busy tool hire depot.
- Assist with transport planning
- Using initiative and negotiating skills.
- Maintaining excellent customer service.
Hire controller (Travis Perkins Implant)
Gap group LTD
Northampton, Northamptonshire
10.2013 - 10.2014
- Based in Travis Perkins direct hire office
- Consistently delivering excellent communication and customer service.
- Changed implant role from direct hire only to dealing with all Travis Perkins depot directly as port of call for all needs.
- Grew turnover from 50k per month to 200k per month within a year.
Hire controller
M&J Engineers LTD
Northampton, Northamptonshire
10.2010 - 10.2013
- First point of contact for customers on counter/phone.
- Multitasking with high efficiency in a busy tool hire depot.
- Assist with transport planning.
- Using initiative and negotiation skills.
- Maintaining Excellent customer service.
Various Roles
Various
Northampton, Northamptonshire
10.2007 - 10.2010
- Variety of warehouse roles.
- Matalan customer service assistant.
- Steward Northampton Town FC.
- CET Glass - Processor
Education
NVQ Level 3 - Business & Administration
Starting off
Northampton, NorthamptonshireNVQ Level 3 - Customer Service
Starting Off
Northampton, NorthamptonshireNVQ Level 2 - Counselling
Northampton College
NorthamptonGCSEs - C Grade x 5
Kingsthorpe Community College
Northampton, NorthamptonshireSkills
- Motivational leadership
- Hands-on approach
- Time management
- Multitasking ability
- Cost management
- Knowledge of access, plants, and tools
- Loyalty
Affiliations
- Sports, Walking, Being outdoors, spending time with daughter.
References
References available upon request.
Timeline
Depot manager
Charles Wilson Engineers LTD
05.2022 - Current
Improvement Manager
M&J Engineers LTD
10.2021 - 04.2022
Depot manager
M&J Engineers LTD
01.2016 - 10.2021
Hire controller
M&J Engineers LTD
10.2014 - 01.2016
Hire controller (Travis Perkins Implant)
Gap group LTD
10.2013 - 10.2014
Hire controller
M&J Engineers LTD
10.2010 - 10.2013
Various Roles
Various
10.2007 - 10.2010
NVQ Level 3 - Business & Administration
Starting off
NVQ Level 3 - Customer Service
Starting Off
NVQ Level 2 - Counselling
Northampton College
GCSEs - C Grade x 5
Kingsthorpe Community College