Paul Martin
Newcastle-under-Tyne
Summary
Experienced professional with a strong management background and full P&L responsibilities. Proven track record in policy and procedures implementation, organisational improvements, and customer care. Demonstrated expertise in account development, KPI implementation, and strong leadership. Committed to driving business success through strategic initiatives and continuous improvement.
Results-driven Depot Manager with history of optimising operations and boosting team productivity. Streamlined logistics processes, leading to improved delivery times and increased customer satisfaction. Known for fostering collaborative work environment that enhances staff morale and performance.
Overview
38
38
years of professional experience
Work history
Depot manager
Brandon Hire Station
Newcastle upon Tyne
01.2021 - 06.2025
- Full P&L Responsibility's set by Business
- Workshop Management Including PDI's , 6Month Inspections , Utilisation & Machine Availability.
- Led a team of employees, fostering a cooperative work environment.
- Oversaw depot operations, ensuring top-notch service delivery.
- Coordinated logistics, achieving timely distribution of goods.
- Maintained strict adherence to company policies and legal regulations at all times in the depot.
- Trained new staff members, enhancing their job performance and satisfaction.
- Negotiated supplier contracts to secure best prices.
- Improved depot efficiency by streamlining inventory management processes.
- Handled customer queries promptly and professionally, delivering high levels of customer satisfaction.
- Reviewed operational reports daily to identify areas of improvement quickly.
- Kept up-to-date records of inventory movements, avoiding stock discrepancies.
- Reduced operational costs with meticulous budget management.
- Ensured safe working environment by implementing robust health and safety procedures.
- Implemented lean principles in the depot, improving operational efficiency.
- Established effective communication channels for seamless operations.
- Managed depot resources to optimise productivity.
- Conducted regular team meetings for improved staff morale.
- Collaborated closely with other departments to ensure smooth functioning of the depot operations.
- Monitored staff performance with regular evaluations and feedback sessions.
- Implemented strategic plans to optimise depot operations and enhance overall efficiency.
- Monitored and enforced health and safety protocols to maintain safe work environment.
- Managed depot staffing levels, sickness, absence and recruitment activities.
- Led initiatives to meet and exceed key performance indicators (KPIs) for the depot.
- Liaised with other departments and managers to address delivery-related issues and maintain efficiency.
- Coordinated staff training programs, enhancing team skills and capabilities.
- Conducted vehicle tracking and temperature monitoring to maintain compliance with GDP guidelines.
- Identified staff talent and developed leadership skills for internal promotions.
- Built long-term customer relationships and grew local customer base within the North East.
- Liaised with customers and other departments to plan timely transportation of goods.
UK Performance Improvement
Nationwide Platforms Part Of Loxam Powered Access
Full UK
01.2018 - 09.2020
UK Branch Support Manager
Loxam Access Ltd
UK Based
01.2015 - 12.2017
Depot Manager
Loxam Access Ltd
Middlesbrough
06.2003 - 12.2014
Branch Assistant, Branch Manager, Area Manager
DJ Tool Hire Ltd
North East
06.1987 - 05.2003
Education
GCSEs / O' Levels in Maths, English, History & Art -
Stanley Comprehensive School
County DurhamSkills
- Management Background
- Full P&L Responsibility's
- Policy's & Procedures Implementation
- Organisational Improvements
- Customer Care
- Account Development
- KPI Implementation
- Strong Leadership
- Compliance & HR
Timeline
Depot manager
Brandon Hire Station
01.2021 - 06.2025
UK Performance Improvement
Nationwide Platforms Part Of Loxam Powered Access
01.2018 - 09.2020
UK Branch Support Manager
Loxam Access Ltd
01.2015 - 12.2017
Depot Manager
Loxam Access Ltd
06.2003 - 12.2014
Branch Assistant, Branch Manager, Area Manager
DJ Tool Hire Ltd
06.1987 - 05.2003
GCSEs / O' Levels in Maths, English, History & Art -
Stanley Comprehensive School