Summary
Overview
Work history
Education
Skills
Timeline
Generic

Kane Horrex

Eastleigh,Hampshire

Summary

Driven professional offering over 6 years of experience in competitive Logistics and Retail settings. Focused and motivational mentor adept at challenging team members to meet and exceed company goals. A team-player equipped with expertise in warehouse operations and a strong history of leading high-performance teams to meet or exceed objectives.

Overview

7
7
years of professional experience

Work history

Night shift manager

DX
Chandler's Ford, Hampshire
04.2024 - Current
  • Organised briefing for night shift staff to ensure all relevant information is issued.
  • Performed concise and accurate handovers to day manager at end of shift.
  • Implemented strategic plans to optimise depot operations and enhance overall efficiency.
  • Monitored and enforced health and safety protocols to maintain safe work environment.
  • Managed night staffing levels, sickness, absence and recruitment activities.

Team manager

Argos
Chandler's Ford, Hampshire
01.2022 - 03.2024
  • Coordinated dispatching of transport vehicles distributing goods across 34 stores and 200k homes per year.
  • Handled day-to-day shipping and receiving, typically overseeing more than 2000 items per day.
  • Implemented procedures to reduce shipping errors and packaging mistakes by 4%.
  • Delivered KPI targets and improvements on consistent basis through excellent leadership.
  • Applied expertise in team leadership to address productivity and performance issues. Motivated teams of 30 employees to increase efficiency.
  • Translated senior management directives into actionable front-line policies and implemented changes with staff.
  • Conducted internal audits and risk assessments to achieve regulatory compliance.
  • Handled chemicals and waste in line with COSHH regulations.
  • Ensured warehouse personnel were properly trained and certified on equipment use, including reach trucks.

Trading support manager

Argos
Southampton, Hampshire
09.2018 - 01.2022
  • Guided, motivated and inspired retail team to provide first-class service.
  • Managed customer surveys, improving customer satisfaction by 7%.
  • Championed company values when leading teams and interacting with customers.
  • Developed team's financial product knowledge, resulting in increased sales by 15%.
  • Planned shift patterns and coverage at peak times for consistent service.
  • Handled complaints and feedback to drive continuous improvement.
  • Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
  • Resolved disputes and handled product returns with professionalism, offering solutions to maintain customer satisfaction and uphold reputation.
  • Managed recruiting, hiring and onboarding store staff.

Education

A-Levels - Maths, Physics and Chemistry

Peter Symonds College
Winchester, Hampshire
2012 - 2014

AS-Levels - Media Studies and General Studies

Peter Symonds College
Winchester, Hampshire
2012 - 2013

GCSEs - 9 GSCEs Including English, Maths, Double Science And IT

Henry Beaufort School
Winchester, Hampshire
2007 - 2012

Skills

  • Knowledge of WMS systems
  • Warehouse Management
  • Compliance standards
  • Problem-solving
  • Customer-focused
  • Proficient multitasker
  • Team leadership
  • Microsoft adept
  • KPI management
  • Daily resource planning
  • Task prioritisation

Timeline

Night shift manager

DX
04.2024 - Current

Team manager

Argos
01.2022 - 03.2024

Trading support manager

Argos
09.2018 - 01.2022

A-Levels - Maths, Physics and Chemistry

Peter Symonds College
2012 - 2014

AS-Levels - Media Studies and General Studies

Peter Symonds College
2012 - 2013

GCSEs - 9 GSCEs Including English, Maths, Double Science And IT

Henry Beaufort School
2007 - 2012

Similar Profiles

Create profile
Kane Horrex