Kairy Metcalfe
West Auckland,Durham
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
5
5
years of professional experience
Work History
Shift Manager
McDonald's
Bishop Auckland, Durham
07.2018 - Current
- Addressed staff absences and holiday requests to achieve consistent rota coverage.
- Increased team efficiency by analysing staff and equipment performance.
- Conducted audits and reviews to enhance team performance.
- Promoted safety culture through clear communications and inspections.
- Adhered to company standards and compliance requirements for operations and cleanliness.
- Led by example and demonstrated company best practices.
- Trained and mentored new employees to maximise team performance.
- Updated training and procedures to address skills gaps and challenges.
- Ordered stock and procured services to deliver on company goals.
- Completed comprehensive shift reports to support seamless handovers.
- Managed staff schedules, ensuring required coverage to meet shift needs within budget.
- Kept employees operating productively to meet business and customer needs.
Education
NVQ Level 2 - Health and Social Care
Bishop Auckland College
Bishop Auckland 09/2009 - 05/2010
GCSEs - English
Bishop Barrington School A Sports with Mathematics College
Bishop Auckland 09/2004 - 05/2009
GCSEs - Maths
Bishop Barrington School A Sports with Mathematics College
Bishop Auckland 09/2004 - 05/2009
GCSEs - Science
Bishop Barrington School A Sports with Mathematics College
Bishop Auckland 09/2004 - 05/2009
GCSEs - IT
Bishop Barrington School A Sports with Mathematics College
Bishop Auckland 09/2004 - 05/2009
Skills
- Accurate money handling
- Engaging leadership style
- Performance management
- Inventory control
- Customer-centric attitude
- Planday
- Training and development
- Production oversight
- Health and safety compliance
- Continuous improvement
- Team Building
- Staff Management
Timeline
Shift Manager
McDonald's
07.2018 - Current
NVQ Level 2 - Health and Social Care
Bishop Auckland College
09/2009 - 05/2010
GCSEs - English
Bishop Barrington School A Sports with Mathematics College
09/2004 - 05/2009
GCSEs - Maths
Bishop Barrington School A Sports with Mathematics College
09/2004 - 05/2009
GCSEs - Science
Bishop Barrington School A Sports with Mathematics College
09/2004 - 05/2009
GCSEs - IT
Bishop Barrington School A Sports with Mathematics College
09/2004 - 05/2009
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