KAIHENG LI
Durham,Durham
Summary
- One restaurant-related work experience, but hardworking and able to catch on quickly. Hopefully, I can help create a better dining experience at the restaurant while I work on my speaking skills and gain experience for a win-win situation.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Waiter / Cashier
1915LANZHOU BEEF SOUP NOODLE
Sydney , New South Wales
08.2022 - 11.2023
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Used appropriate sanitizing and cleaning products to maintain hygienic kitchen and food preparation areas.
- Calculated charges, issued bills and collected payments, processing accurately to avoid discrepancies.
Human Resources Intern
SANY Group（Forbes 500）
Changsha , Hunan province
03.2023 - 06.2023
- Supported employee engagement and wellbeing initiatives, including team events and group fitness sessions.
- Supported business continuity by updating and maintaining HR database with accurate employee data.
- Organised 50+ employee events that received 95% positive attendee feedback.
- Ensured business continuity by updating and maintaining HR database with accurate employee data.
Education
Bachelor of Arts - Literature
HUNAN UNIVERSITY
Changsha 09.2018 - 06.2022
Master of Business Administration - Managment
Durham University
Durham 07.2023 -
Skills
- Table service
- Table check-ins
- Interpersonal skills
- Upbeat, outgoing and positive
- Chinese speaking
Languages
English
Advanced
Chinese (Mandarin)
Native
German
Beginner
Timeline
Master of Business Administration - Managment
Durham University
07.2023 -
Human Resources Intern
SANY Group（Forbes 500）
03.2023 - 06.2023
Waiter / Cashier
1915LANZHOU BEEF SOUP NOODLE
08.2022 - 11.2023
Bachelor of Arts - Literature
HUNAN UNIVERSITY
09.2018 - 06.2022
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