KAIHENG LI

Durham,Durham

Summary

One restaurant-related work experience, but hardworking and able to catch on quickly. Hopefully, I can help create a better dining experience at the restaurant while I work on my speaking skills and gain experience for a win-win situation.

Overview

year of professional experience

years of post-secondary education

Work history

Waiter / Cashier

1915LANZHOU BEEF SOUP NOODLE

Sydney, New South Wales

2022.08 - 2023.11

Served high volumes of guests in fast-paced service environments with exceptional customer care.
Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
Used appropriate sanitizing and cleaning products to maintain hygienic kitchen and food preparation areas.
Calculated charges, issued bills and collected payments, processing accurately to avoid discrepancies.

Human Resources Intern

SANY Group（Forbes 500）

Changsha, Hunan province

2023.03 - 2023.06

Supported employee engagement and wellbeing initiatives, including team events and group fitness sessions.
Supported business continuity by updating and maintaining HR database with accurate employee data.
Organised 50+ employee events that received 95% positive attendee feedback.
Ensured business continuity by updating and maintaining HR database with accurate employee data.

Education

Bachelor of Arts - Literature

HUNAN UNIVERSITY

Changsha

2018.09 - 2022.06

Master of Business Administration - Managment

Durham University

Durham

2023.07 -

Skills

Table service
Table check-ins
Interpersonal skills

Upbeat, outgoing and positive
Chinese speaking

Languages

English

Advanced

Chinese (Mandarin)

Native

German

Beginner

Timeline