Kai Humphrey
Cardiff,Rhondda Cynon Taf
Summary
I am high-energetic student eager to learn and contribute empathy and companionship through understanding to client relationships. Caring and communicative with excellent problem-solving and conflict-resolution skills. I also deliver maximum or to the best possible safety and wellbeing measures/duties at all times according to the relevant guidelines and policies outlined in the field required.
Overview
7
7
years of professional experience
Work History
Support Care Worker
Randstand
Lochgilphead, Argyll and Bute
05.2023 - Current
- Improved physical and mental wellbeing of service users through patient-centred care planning.
- Worked closely with activity coordinators to communicate changing patient needs, optimising continued care and support.
- Followed strict safeguarding regulations to ensure safe, secure handling of service users.
- Administered oral medication as required in line with stringent drug control regulations.
- Built strong patient relationships through compassionate care and friendly rapport building.
- Collaborated with clients to clean house and prepare meals with person-centred care approach.
- Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
Cashier/ Salesperson
Sunoco/ Exxon/ Texaco/ Jetpep
Pittsburgh, Allegheny County
05.2016 - 12.2018
- Expanded client bases by offering exceptional customer service and telecommunication skills.
- Guaranteed customer satisfaction, offering various options to suit customer needs and aspirations.
- Responded to sales and quotation enquiries accurately and efficiently to achieve established sales metrics.
- Improved sales potential, developing and updating product knowledge through [Frequency] training.
- Managed customer feedback, using objection handling skills to resolve issues to mutually satisfying conclusions.
- Coached and mentored 3 to 5 new hires to consistently exceed monthly sales quota by up to 70%.
Education
Bachelor of Science - Criminology, Criminal Justice and Sociology
University of South Wales
Pontypridd 10/2019 - 07/2022
Bachelor of Science - Criminology
La Roche University
Pittsburgh 01/2016 - 12/2018
Skills
- Compassionate care
- Exceptional communicator
- Self-motivated
- Motivational leadership
- Risk assessments
- Safeguarding knowledge
- Schedule management
- Community integration
- Activities of Daily Living
- Conflict management
- Service needs assessment
- Team building
- Problem-solving
- Time management
- Leadership
Languages
Swahili
Native
A1
English
Master or proficient
C2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Support Care Worker
Randstand
05.2023 - Current
Cashier/ Salesperson
Sunoco/ Exxon/ Texaco/ Jetpep
05.2016 - 12.2018
Bachelor of Science - Criminology, Criminal Justice and Sociology
University of South Wales
10/2019 - 07/2022
Bachelor of Science - Criminology
La Roche University
01/2016 - 12/2018
Similar Profiles
Rene HernandezRene Hernandez
Pallet Builder at RandstandPallet Builder at Randstand
Tammy L. MedeirosTammy L. Medeiros
Eligibility and Benefits Specialists at RandstandEligibility and Benefits Specialists at Randstand
Tricia EdwardsTricia Edwards
Pit Operator at RandstandPit Operator at Randstand