Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

KAH YAN LIM

Liverpool

Summary

Professional and sales professional with over 2 years of experience prepared for this role. Strong focus on team collaboration and achieving results. Known for flexibility, reliability, and effective communication. Skills include customer service, inventory management, and sales techniques. Employers value problem-solving abilities and positive attitude.



I am relocating to Manchester late July and am available to start shortly after my move.

Overview

5
5
years of professional experience

Work History

Sales Assistant

Pull and Bear
07.2024 - Current
  • Engaged customers to enhance in-store experience and provide oustanding customer service
  • Trained new staff members, fostering a supportive working environment
  • Followed company procedures and guidelines for smooth retail operations
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.

Laboratory Research Bursary Scheme

Liverpool John Moore’s University
06.2024 - 08.2024
  • Provided support for senior scientists, contributing towards successful experiments
  • Reduced errors during testing procedures through careful monitoring of experiments
  • Developed testing methods to achieve desired outcomes in line with product goals
  • Self-motivated, with a strong sense of personal responsibility.
  • Produced a scientific report and conducted comprehensive literature reviews
  • Worked effectively in fast-paced environments.
  • Developed knowledge of COSHH standards and Health and Safety Acts.

Sales Assistant

Bershka
05.2022 - 01.2024
  • Replenished Floor stock and processed deliveries promptly, maximising product availability
  • Assisted customers with product selection and sales recommending items to increase transaction value
  • Operated cash registers with accuracy and processed cash and card transactions
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Barista

Gong Cha
08.2020 - 01.2021
  • Prepared and served hot and cold beverages promptly
  • High volume beverages with speed, quality and consistency, thriving in fast paced cafe environments
  • Maintained clean, organised workspaces enabling coworkers to locate required supplies readily

Education

Bachelor of Science - Biomedical Science

Liverpool John Moores University
Liverpool, LIV
07-2025

Holy Family Catholic High School
Liverpool, LIV
06.2021

Skills

    Retail Skills:

  • Stock management
  • Customer Service Excellence
  • Visual merchandising
  • Brand representation
  • Strategic task management
  • Sales and Upselling Techniques
  • Opening and closing procedures

    Biomedical:

  • Lab Techniques (PCR, ELISA, etc)
  • Microbial Culturing and Identification
  • Data Analysis
  • Research Methods and Protocols
  • Quality Control and Assurance
  • Good Laboratory Practice (GLP) - COSHH and H&S Standards

References

Pull&Bear Reference Available Upon Request 

Laboratory Experience Reference Available Upon Request

Languages

English
Advanced (C1)
Cantonese
Bilingual or Proficient (C2)

Timeline

Sales Assistant

Pull and Bear
07.2024 - Current

Laboratory Research Bursary Scheme

Liverpool John Moore’s University
06.2024 - 08.2024

Sales Assistant

Bershka
05.2022 - 01.2024

Barista

Gong Cha
08.2020 - 01.2021

Bachelor of Science - Biomedical Science

Liverpool John Moores University

Holy Family Catholic High School

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KAH YAN LIM