A self-motivated and hard-working individual with a proven ability to work independently and as part of a team. Adept at using problem-solving skills to achieve team objectives and effectively following standard operating procedures. Highly organized and adaptable, with a strong commitment to delivering high-quality results in demanding environments. Possessing excellent interpersonal skills, patience, creativity, and the ability to collaborate effectively within a team setting. Strong time management abilities enable the ability to meet tight deadlines and remain calm under pressure. Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint. Holding a Category B driving license and capable of working in a fast-paced team while prioritizing a busy workload. Ongoing professional development includes SAP SuccessFactors Training (in progress) and the completion of a CIPD Level 3 Qualification Apprenticeship.
- Build and maintain strong client relationships by understanding recruitment needs, supporting over 10 key client accounts
-Manage weekly payroll processes for 150+ employees, ensuring accurate salary calculations and compliance with Working Time Regulations
- Oversee 60+ DBS and right-to-work checks across the business monthly
- Manage client accounts, ensuring efficient service delivery and maintaining 98% client satisfaction rate
- Support recruitment for warehouse operatives, drivers, admin roles, and managers
- Screen 100+ candidates weekly, assessing skills to match them with appropriate roles
- Proactively contact 200+ new and existing candidates monthly to establish a strong talent pipeline
- Schedule and coordinate 30+ interviews and client meetings per month
- Ensure compliance with legal and procedural requirements, contributing to 100% audit pass rate
- Address 50+ worker queries weekly, providing exceptional customer service and resolving issues efficiently
- Manage absence processes and statutory sick pay (SSP) compliance for over 100 employees while assisting in policy management (maternity, parental leave, etc.)
- Maintain system accuracy, updating 500+ employee records regularly
- Provide ongoing support to managers with daily operational tasks
- Contribute to social media strategy on platforms such as Facebook and TikTok by creating and recording weekly content related to mental well-being, health, employment, and recruitment
- Participate in Have Your Say meetings, providing feedback to improve employee engagement and workplace policies
- Worked closely with auditors during annual audit reviews to ensure compliance.
- Met deadlines by managing workload independently.
-Plan and deliver 10+ tailored training programs per month for individuals and teams, enhancing employee skills and productivity
-Create weekly reports and manage data for 500+ employees, ensuring accuracy and efficiency.
-Support warehouse operations by organizing the inventory of 10,000+ items and managing 1,000+ order fulfillments per month.
-Ensure workplace safety and cleanliness by conducting monthly safety inspections and implementing compliance measures.
-Implemented feedback systems, improving overall business operation efficiency.
-Taught time management strategies to increase job efficiency.
-Conducted workshops for enhanced employee performance.
-Utilized psychometric testing to identify areas of improvement.
- Operating machinery to mold parts for the automotive and aviation industries.
- Monitoring and maintaining machinery to ensure proper functionality.
-Working efficiently under strict schedules.
- Ensured production quality by conducting 50+ quality checks per shift, maintaining a 99% compliance rate
- Followed strict assembly guidelines, contributing to a 30% reduction in defects
- Maintained a safe and clean work environment, ensuring 100% compliance with safety regulations
- Documented production activities and quality checks, logging 200+ records weekly
- Identified materials on-site to avoid mixing up components.
- Loaded raw materials onto the assembly line, resulting in seamless operations.
- Picked and packed 200+ orders daily, consistently meeting 99% accuracy targets
- Ensured customer satisfaction by processing orders efficiently, contributing to a 95% on-time delivery rate
- Maintained accurate records in both computer and manual systems, updating 500+ entries per week
- Supervised and organized work for a team of 18 staff, improving efficiency and maintaining a 98% accuracy rate
- Managed 200+ goods inwards and outwards documents weekly, ensuring seamless inventory tracking
- Conducted monthly staff inductions and training sessions, enhancing team performance and compliance
- Oversaw 100+ deliveries per month, ensuring 100% adherence to safety standards
- Excellent interpersonal skills, patience, and creativity
- Strong ability to work collaboratively in team setting
- Effective time management and ability to meet tight deadlines
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Experienced in data management and reporting
- Strong problem-solving and decision-making skills
- Ability to adapt quickly in fast-paced environments
- Holding Category B driving license
- Skilled in multitasking and prioritizing workload effectively
- Assertiveness
- Audit preparation