Justin Viavonu
Manch,york
Summary
I am a very motivated and passionate person with a drive to stand out. I easily adapt to change and love to take on new challenges and problem solving with a positive outlook. I have experience working as both part of a cohesive team as well as working by myself and I thrive in both situations. I excel when working in a fast-paced environment and I can manage my time efficiently, understanding the importance of meeting deadlines by prioritising workload. My empathetic nature drives the need for delivering excellent customer service and I have a proven track record of this within my working history.
Overview
3
3
years of professional experience
Work History
Cleaner
SBFM
Sunderland
08.2024 - 11.2024
- Ensured the provision of clean towels and toiletries for guest satisfaction in hotel suites.
- Responded swiftly to emergency situations requiring immediate cleanup to minimise disruption.
- Ensured customer satisfaction by addressing specific requests or concerns promptly.
- Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
- Performed routine checks on cleaning supplies inventory to avoid running out of key items.
- Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
- Secured premises at end of shift, ensuring safety of all areas.
HOUSE KEEPER/FOOD
LASUTH HOMES
Lagos
01.2024 - 06.2024
- Maintained clean and organised work area throughout operations
- Inspected guest suites and public areas daily to ensure high standards of cleanliness
- Greeted guests and employees, delivering friendly service and interactions
- Cleaned and restocked restroom areas with towels and toiletries
- Developed proficiency in operating various cleaning equipment, such as vacuums, mops, and carpet cleaners
- Oversaw front-of-house operations ensuring smooth running of daily activities.
- Enhanced customer experience by providing warm, friendly welcomes and efficiently managing reservations.
- Adapted quickly to varying customer volumes maintaining high standards even during busy periods.
- Provided excellent service through prompt attention to customers' needs for enhanced dining experience.
WAIT STAFF
Volaflakesfood Restaurant & Bar
Lagos
12.2022 - 12.2023
- Provided superior customer service by quickly and efficiently delivering food to guests
- Efficiently managed time between taking orders from wait staff and delivering promptly
- Greeted guests warmly and promptly, taking beverage orders promptly and courteously
- Maintained knowledge of menu items, specials, ingredients and preparation methods to answer inquires from customers
- Ensured cleanliness of tables before serving new guests
- Organised payment transactions at end of meals according to company policies
- Efficiently handled multiple tasks simultaneously in a fast-paced environment
- Regularly checked on customer's satisfaction during meal service, addressing any issues or concerns quickly
- Assisted in maintaining the inventory of supplies necessary for daily operations of the restaurant including cutlery, glassware and Linens
- Processed payments accurately using cash registers or point of-sale systems
- Utilised effective communication techniques when interacting with guests providing friendly services
CLEANER
WESTGATE LIFE MALL
02.2022 - 10.2022
- Deep cleaned floors by shampooing, hoovering, mopping and sweeping surfaces
- Followed sanitisation, health and hygiene regulations
- Maintained cleanliness and tidiness of outdoor store areas, parking lots and cart returns
Education
Bachelor of Science - Medical Biochemistry
University of Benin
Benin07.2021
Skills
- Laundry handling
- Floor cleaning
- Proper waste disposal
- Bin emptying
- Hoovering proficiency
- Equipment care responsibility
- Awareness of surroundings
- Deep-Cleaning expertise
- Dusting techniques
- Hygiene standards awareness
- Serving Food
- Catering
- Hospitality
- Waiting Tables
Custom
References available on request
Timeline
Cleaner
SBFM
08.2024 - 11.2024
HOUSE KEEPER/FOOD
LASUTH HOMES
01.2024 - 06.2024
WAIT STAFF
Volaflakesfood Restaurant & Bar
12.2022 - 12.2023
CLEANER
WESTGATE LIFE MALL
02.2022 - 10.2022
Bachelor of Science - Medical Biochemistry
University of Benin
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