Summary
Work history
Skills
Education
References
Availability
Generic

Justin Odoh

Birmingham

Summary

Experienced in fast-paced retail environments with a strong focus on customer satisfaction and task completion. Proven skills in communication, organization, and dedication to high standards of service. Flexible availability and a positive attitude towards challenges and personal development. Consistently recognized for reliability and teamwork in demanding roles.

Work history

Retail assistant

family friends business
Birmingham, west midlands
2025.01 - 2025.04
  • Assisted with stock replenishment to improve store presentation.
  • Supported customers by offering product knowledge during purchasing decisions.
  • Guided customers towards suitable products based on preferences.
  • Resolved customer complaints, ensuring satisfaction and repeat business.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.

Customer assistant

UCB gym
Birmingham, west midlands
2025.04 - 2025.06
  • Welcomed members, creating a friendly and professional first point of contact.
  • Assisted with membership queries, sign-ups and account management in person and via phone.
  • Maintained cleanliness and safety across reception and gym areas.
  • Supported new member inductions, explaining equipment use and gym policies.
  • operated at the tills, signing members in and handling product purchases

Store colleague

vintage clothing
Birmingham, west midlands
2025.06 - 2025.11
  • provided friendly and excellent customer service, assisting in customers needs and showing best options suited to their needs
  • keeping the shop clean, presentable and professional at all times
  • Worked flexibly across various store departments broadening scope of knowledge and skills.
  • Collaborated effectively with team members to meet store targets.
  • Assisted customers with product selection, resulting in increased customer satisfaction.
  • assisted in stock replenishment and adding new clothing to display

Skills

  • communication skills
  • teamwork
  • customer service skills
  • organisation
  • time management
  • professionalism
  • self disciplined
  • product knowledge
  • problem solving
  • results oriented
  • complete finisher
  • reliable

Education

Btec level 3 foundation diploma - sports and exercise science

University College Birmingham
Birmingham, England
2024.09 - 2025.06

GCSEs - maths, English language

St Edmund Campion
Birmingham
2019.09 - 2024.06

References

References available upon request

Availability

I am flexible in my availability for work making sure I will be dedicated to give my all and do what it takes to help the team.

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