Justin Chen
Amesbury,Wiltshire
Summary
Highly skilled professional with a proactive attitude and exceptional multitasking prowess. Extensive experience in customer service and hospitality, leveraging bilingual abilities to enhance client interactions. Committed to delivering outstanding service and seeking opportunities to further develop within the industry.
Customer-focused bar professional with conversational skills, drinks knowledge and dedication to guest safety. History of keeping bar profitable and fun place for customers.
Overview
4
4
years of professional experience
Work history
Bartender
Botanic Cocktail Bar
Salisbury, Wiltshire
2025.09 - 2026.02
- Memorised recipes of 10+ cocktails
- Cultivated relationships with regular customers through friendly interactions whilst serving drinks.
- Boosted team morale with positive attitude whilst handling busy shifts.
- Learned mixology techniques from experienced bartenders, continuously improving skills and expertise.
Bartender
The Chapel Nightclub
Salisbury, Wiltshire
2025.04 - 2026.02
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Resolved customer complaints promptly to maintain good relationships.
- Created an inviting atmosphere through friendly interaction with customers.
- Provided excellent service to customers, resulting in repeat business.
- Trained new staff members effectively, ensuring top-notch service standards were maintained.
Cashier
Mandarin House
Salisbury, Wiltshire
2022.07 - 2026.02
- Packaged customer items carefully, ensuing merchandise safety.
- Processed payments swiftly for improved customer experience.
- Balanced till at end of day, maintaining accurate records.
- Delivered outstanding customer care with proactive sales and listening skills.
- Handled high volumes of transactions during holiday seasons efficiently.
Education
GCSEs - English Language
Northampton school for boys
Northampton, Northamptonshire 09/2017 - 06/2022
Skills
- Multitasking prowess
- Proactive attitude
- Customer Service
- Hospitality
- Bilingual
- Night shift availability
Affiliations
- Football
- Travel
- Music
- Fashion
Languages
English
Intermediate
Cantonese
Elementary
Chinese (Mandarin)
Elementary
Timeline
Bartender
Botanic Cocktail Bar
2025.09 - 2026.02
Bartender
The Chapel Nightclub
2025.04 - 2026.02
Cashier
Mandarin House
2022.07 - 2026.02
GCSEs - English Language
Northampton school for boys
09/2017 - 06/2022