Summary
Overview
Work history
Education
Skills
Timeline
Generic

Juraj Kovac

Bedford,Central Bedfordshire

Summary

Resourceful Sales Executive with ten years of experience working independently and collaboratively with team to foster client relationships and drive sales. Astute in identifying decision makers within prospect account to initiate sales process and deliver successful results. Team-minded in collaborating with management to strategies and improve sales approaches. High-performing Car Sales Executive dedicated to providing exceptional customer service for repeat custom, loyalty and profit growth. Offering expertise in all branded car sales, with a proven track record in effective, profitable negotiations and deal-closing. Achieving a company record in monthly profit growth, exceeding personal sales.

Overview

9
9
years of professional experience

Work history

Sales Executive

Lithia UK
Bedford, Bedfordshire
11.2019 - Current
  • Provided first-class service from arrival to sale, communicating attentively to continuously meet customer needs.
  • Drove end-to-end sales process from meet and greet to vehicle handover, maintaining close to 100% customer satisfaction score throughout all stages.
  • Managed vehicle enquiry leads via live chat, telephone, email, and Microsoft teams chat.
  • Maximised client loyalty by providing outstanding after-sales service. follow-up calls in making sure customer is satisfied.
  • Maximised profit by achieving incremental sales opportunities through sale of warranty, service plans, options and accessories, generating profit in additional sales.
  • Applied effective sales prospecting strategies, including telephone prospecting and networking.
  • Handled part-exchange appraisals, using persuasive negotiation skills for mutually beneficial outcomes.
  • Attended finance and general insurance educational opportunities to maintain up to date knowledge on latest vehicle models and brands.

Acquisition Executive

Lithia UK
Bedford, Bedford
07.2016 - 11.2019
  • Increased stock by 15% consistently, increasing stock levels and sales subsequently.
  • Organised regular update meetings keeping all managers informed.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Cultivated positive relationships with suppliers for better pricing and terms of service.
  • Managed purchase orders, ensuring timely delivery and quality control.
  • Bolstered inventory management to ensure optimal stock levels at all times.
  • Worked closely with other departments to understand their procurement needs.
  • Maintained accurate records of purchases, pricing, and paperwork for audit purposes.

Education

A-Levels - business

University of Wales Trinity Saint David
City of London
09.2017

GCSEs - Maths

Mark Rutherford School
Bedford
08.2007

GCSE -

Mark Rutherford School
Bedford
08.2007

A-Levels - Graphic's

Mark Rutherford School
Bedford
08.2007

Skills

  • Customer relations
  • Customer service
  • Sales pipeline management
  • Superb time management
  • Customer acquisition and retention
  • Excellent communication skills
  • Continuous improvements
  • Lead generation
  • Technical presenting
  • Rapport and relationship building
  • Account management
  • Sales contract negotiation
  • CRM systems proficiency
  • Client rapport-building
  • After-sales service procedures
  • Sales closing techniques
  • Sales expertise

Timeline

Sales Executive

Lithia UK
11.2019 - Current

Acquisition Executive

Lithia UK
07.2016 - 11.2019

A-Levels - business

University of Wales Trinity Saint David

GCSEs - Maths

Mark Rutherford School

GCSE -

Mark Rutherford School

A-Levels - Graphic's

Mark Rutherford School

Similar Profiles

Create profile
Juraj Kovac