Junaid Rahim
Sales,Cambridgeshire
Summary
Attentive administrative professional skilled in customer service and clerical support. Experienced as public face of office and in supporting internal workings of a professional environment. Advanced with software programs and quick to pick up new skills.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Out going and friendly, strong rapport building in a professional and customer based environment. Eager to succeed professionally.
Overview
1
1
year of professional experience
Work History
Receptionist
Hidden Hearing
Cambridge, Cambridgeshire
10.2023 - 11.2023
- Managed bookings using Booker software to schedule, cancel and re-arrange appointments.
- Delivered front of house duties with warm and professional manner.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Collected and distributed incoming mail, employing strict confidentiality throughout.
Sales Technician
Lancaster Insurance
St Ives
03.2023 - 08.2023
- I worked for a smaller brand within Lancaster insurance that specifically deals with specialist insurance for high value recreational vehicles averaging around £80,000, I worked within the sales team handling new business, general customer service and various administration tasks on the central database.
- My main goal was to reach sales targets set by the head office.
- Customer retention and service.
- Database administation.
- Handling confidential customer documents.
- Sending, receiving and handling customer documents.
- Within my 5-6 months of working at the company I've met the vast majority of my targets and I've received many positive reviews on trust pilot for being a well mannered, very timely and kind agent.
- I underwent 6 weeks of thorough GDPR training.
Education
A-Levels - Business, Criminology, English Literature
Saffron Walden County High School
Saffron Walden /2020 - /2022
GCSEs - English Literature, Business studies, Dida/Cida
Saffron Walden County High School
Saffron Walden /2018 - /2020
Skills
- Microsoft Office Suite
- Database administration
- Personable and outgoing
- Professional and smart presentation
- Customer-service orientated
Interests
Hobbies & Interests
, Fitness, Creative writing, Electric Guitar, Keyboard/Piano, Law
Languages
English
Native
Malayalam
Upper intermediate
German
Intermediate
Timeline
Receptionist
Hidden Hearing
10.2023 - 11.2023
Sales Technician
Lancaster Insurance
03.2023 - 08.2023
A-Levels - Business, Criminology, English Literature
Saffron Walden County High School
/2020 - /2022
GCSEs - English Literature, Business studies, Dida/Cida
Saffron Walden County High School
/2018 - /2020
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