Julius M. Mamaradlo

Health Care Assistant

Luton and Dunstable Hospital

Luton

09.2002 - Current

Works under the supervision of the registered nurse in charge of the shift
Recognise and maintain confidentiality of information relating to patients/clients and their records
Ensure clarity in communication with patients/clients and their relatives as well as other team members and in answering questions within the sphere of my knowledge. Report changes in patients’ condition to the registered nurse on duty and participate in shift hand over to ensure effective continuity of care
Welcome patients/clients, their families and other visitors to the ward. Introduce them to the facilities and services provided
Answers the telephone on a clear, friendly, helpful and professional manner. Take any messages accurately and refer to a registered nurse as necessary
Demonstrate a caring approach to patients/client, their families and visitors and to have a good verbal and non-verbal communication skills
Assist with admitting, discharging, transferring and escorting patients/clients
Carry out tasks and planned care e.g. baseline observations, bathing and toileting
Contribute to the promotion of equality for all individuals by supporting anti-discriminatory practice, patient/client choice and acknowledging individuals personal beliefs and identity
Maintain personal and organizational standards of health, safety and security, e.g. following the uniform policy
Appropriately respond in the event of health/clinical emergency e.g. cardiac arrest
Manage my time effectively and perform allocated tasks within a reasonable time frame, knowing when to seek support, assistance and advice from other team members
Maintain high standards of care ensuring that all procedures and guidelines are followed

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