Juliet Muirhead
Summary
Experienced professional with extensive knowledge in dental practice management and healthcare quality standards. Demonstrates proficiency in risk assessment procedures and dental practice software, ensuring compliance monitoring and IG compliance knowledge. Skilled in staff recruitment and training, contributing to the enhancement of team performance and operational efficiency. Committed to goals within the healthcare sector by leveraging expertise in compliance and quality standards.
Overview
32
32
years of professional experience
13
13
years of post-secondary education
Work history
Dental practice manager
Muirhead Dental Health
Skipton
2012.04 - Current
- Ensure compliance with health and safety regulations to maintain safe working environment.
- Assist in developing strong relationships with patients and staff members, promoting trust in our services.
- Oversee recruitment and training of new staff members.
- Resolve any issues or complaints from patients swiftly, ensuring their satisfaction with our service.
- Improved communication between staff members through regular meetings and open forums.
- Handle all financial aspects
- Coordinate daily operations of dental practice to ensure smooth functioning.
- Implemented new dental IT systems.
- Maintenance of CPD
Senior Musculo-Skeletal Physiotherapist
Leeds Teaching Hospitals NHS Trust
Leeds
1993.04 - 2012.02
- Assessed and diagnosed musculo-skeletal conditions to formulate customised treatment plans.
- Implemented evidence-based therapeutic exercises and manual therapy techniques.
- liaised with multidisciplinary teams to improve patient care and recovery outcomes.
- Educated patients on injury prevention and self-management strategies for improved health
- Supported and managed junior clinicians within my team
- Completed a Leadership and Management course (9 months)
- Member of CSP and HCPC and completed CPD cycles
Education
Bachelor of Science - Physiotherapy
Northumbria University
Newcastle 1988.09 - 2001.06
Skills
- Dental practice knowledge
- Healthcare quality standards knowledge
- Risk assessment procedures
- Dental practice software use
- Compliance monitoring
- IG compliance knowledge
- Staff recruitment and training
About me
I have been involved healthcare provision all my working life as a clinician and manager. I strive for high standards in all aspects of my work to ensure to smooth running of our business, and the welfare of our patients and staff.
Outside of work I enjoy exercising and spending time with my family.
Timeline
Dental practice manager
Muirhead Dental Health
2012.04 - Current
Senior Musculo-Skeletal Physiotherapist
Leeds Teaching Hospitals NHS Trust
1993.04 - 2012.02
Bachelor of Science - Physiotherapy
Northumbria University
1988.09 - 2001.06