JULIEN EYMARD TCHANA TCHANA
Stourbridge,Dudley
Summary
Compassionate individual with strong communication and problem-solving skills, coupled with deep understanding of client care and support. Proficient in active listening and conflict resolution, ensuring stable and nurturing environment for those in need. Committed to creating positive change and enhancing quality of life for clients.
Overview
17
17
years of professional experience
1
1
Certification
Work history
Support worker
Edgeview Nursing Homes
Kinver, Staffordshire
2022.03 - Current
- Maintained detailed records of patient behaviour changes for healthcare team reference.
- Promoted physical activity through assistance with exercises improving overall health condition of client.
- Contributed feedback on patient progress leading to adjustments in personalised care plans.
- Helped achieve patient independence through guided tasks and activities.
- Promoted physical activity through assistance with exercises improving overall health condition of client.
- Provided transportation for medical appointments, ensuring timely arrival.
- Participated in regular team meetings, enhancing quality of care provided.
- Actively listened to client concerns thus creating comforting environment.
- Enhanced wellbeing of patients by providing emotional support and companionship.
- Prepared nutritious meals that met special dietary needs of clients.
- Assisted in maintaining clean environment for improved client health.
- Completed housekeeping tasks resulting in clean, safe home environment.
- Ran community programmes to limit further client intervention and follow-up care.
- Led workshops under professional supervision.
- Recruited clients for programmes based on their needs.
- Recommended clients for specific treatment programmes to aid timely recovery.
- Highlighted additional support provisions to maximise clients' growth opportunities.
- Developed tailored action plans whilst prioritising pressing concerns.
- Liaised with external and internal professionals to provide holistic support.
- Identified key client needs to develop targeted support programmes.
- Offered practical daily living advice, including financial planning, housing support and legal guidance.
- Reported on clients' progress to evaluate service impact.
- Collaborated with external support providers to maintain good care continuity.
- Counselled clients through difficult times using approved and compassionate strategies.
- Adapted support where possible to increase service accessibility.
- Assessed clients and documented information for records and analysis.
- Listened to clients' current struggles to signpost relevant support.
- Supported clients with rehabilitation and socialisation in community settings.
Cleaning assistant
Murphy agency
Birmingham, West Midlands
2021.09 - 2022.02
- Responded quickly to emergency spills or messes, reducing potential hazards or disruptions in operation area.
- Assisted with waste management duties, promoting eco-friendly image of establishment.
- Adhered to health regulations through consistent use of gloves, masks and other protective wear during tasks.
- Completed laundry tasks to provide fresh linens and towels for hotel guests.
Administrative assistant
SOCAPURSEL
Douala , CAMEROON
2018.08 - 2021.08
- Facilitated internal communication.
- Organised client meetings, prepared agendas and took detailed minutes.
- Ensured efficient travel arrangements for staff including booking flights and accommodations.
- Submitted timely reports which provided critical updates on various projects.
Office assistant
SOCAPURSEL
Douala, Cameroon
2016.08 - 2018.07
- Maintained tidy reception area, creating positive impression on visitors.
- Coordinated staff schedules, ensuring smooth daily operations.
- Performed general administrative tasks such as photocopying, faxing and mailing; ensured smooth day-to-day functioning of office.
- Managed travel arrangements to ease executive schedules.
Forklift operator
SOCAPURSEL
Douala, Cameroon
2009.07 - 2016.07
- Assisted in stock take for maintaining updated records of inventory.
- Unloaded incoming shipments with care to avoid any product damage or loss.
- Handled fragile items delicately when moving them around warehouse, reducing potential breakages or losses.
- Completed inventory control tasks, ensuring accurate stock levels.
Education
GCSEs - Olevels
Government Secondary School
Cameroon 01/1992 - 05/1998
Skills
- Dealing with vulnerable clients
- Empathy for clients
- Personal care
- Crisis intervention strategies
- Health and safety procedures
- Safeguarding
- Mental health support
- Client assessment capabilities
Affiliations
- Listening to music, Football and sports, watching movies
Certification
Level 3 and 5 Diploma in health and social care
Languages
English
Elementary
First Language
French
References
References available upon request.
Timeline
Support worker
Edgeview Nursing Homes
2022.03 - Current
Cleaning assistant
Murphy agency
2021.09 - 2022.02
Administrative assistant
SOCAPURSEL
2018.08 - 2021.08
Office assistant
SOCAPURSEL
2016.08 - 2018.07
Forklift operator
SOCAPURSEL
2009.07 - 2016.07
GCSEs - Olevels
Government Secondary School
01/1992 - 05/1998