Julia Kukier
Colliers Wood
Summary
I’m a passionate and determined individual with a strong foundation in customer service and teamwork. I am motivated in any workplace to perform within the best of my ability, as well as persistant to learn and develop new skills. I believe I am a quick-learning communicator with excellent organizational skills and a drive to foster positive relationships with customers: increase visitor satisfaction. I have demonstrated a proactive approach to learning in dynamic environments, ensuring a welcoming atmosphere for all.
Overview
2
2
Languages
1
1
Certification
2024
2024
years of professional experience
Work History
Library Assistant
Colliers Wood Library
London, Greater London
07.2023 - 08.2023
- Greeted all library patrons with smiles and offered assistance with any needs or issues.
- Monitored front desk activities to maintain a safe library environment.
- Promoted upcoming events to raise awareness among visitors and patrons about book clubs, meetings, and story hours, fostering a vibrant library culture.
- Facilitated Summer reading challenge by distributing awards and engaging participants in positive discussions to enhance community involvement.
Lifeguarding Course
Places Leisure
Tooting, Greater London
02.2024
- Instructed lifesaving techniques to enhance participants' safety awareness and skills.
- Developed teamwork and communication skills, fostering reliability and support within the team.
- Maintained composure when having to work under pressure, which helped train my mind to quickly attribute the best solution to a conflict.
Classroom Assistant
Singlegate Primary School
London, Greater London
07.2023
- Supported teachers in managing class behaviour through implementation of positive reinforcement and reward schemes.
- Helped teachers plan engaging activities and create level-appropriate teaching materials.
- Maintained an excellent relationship with students by providing ongoing support.
- Monitored playtime activities during breaks to ensure student safety and engagement.
- Maintained a safe, clean and organised classroom environment.
Food and Beverage Host
Legoland Windsor
- Created a welcoming environment for all customers.
- Maintained composure during peak periods to enhance customer service and team efficiency.
- Educated team on food safety practices to ensure compliance and maintain quality standards.
- Maintained a safe and clean kitchen environment.
- Collaborated with colleagues to improve communication and foster a supportive work environment.
Education
Psychology BSc Undergraduate -
Royal Holloway University of London
Egham09-2026
A level - Psychology, Biology, English Literature
Ursuline High School
Wimbledon01-2025
GCSEs - Mathematics, English, Science, Geography
Ursuline High School
Wimbledon01-2023
Skills
- Customer assistance
- Literary Knowledge
- Customer service
- Food safety
- Cleaning tasks
- Project management
- Written and Oral communication
- Problem Resolution
Languages
English
Proficient
C2
Polish
Upper Intermediate
B2
Certification
- Completed lifeguarding course (Level 3 award in pool lifeguarding, Level 2 award in Automated External Defibrillator- AED and Level 2 award in Basic Life Support and Management of Anaphylaxis)
- Completed online journalism and psychology and law work experience on spring pod (with certifications)
- Swimmer at highest level (Stage 9/10)
Interests
- writing and blogging
- public speaking
- avid reader of non-fiction, specifically in the field of psychology
Timeline
Lifeguarding Course
Places Leisure
02.2024
Library Assistant
Colliers Wood Library
07.2023 - 08.2023
Classroom Assistant
Singlegate Primary School
07.2023
Food and Beverage Host
Legoland Windsor
Psychology BSc Undergraduate -
Royal Holloway University of London
A level - Psychology, Biology, English Literature
Ursuline High School
GCSEs - Mathematics, English, Science, Geography
Ursuline High School