Summary
Work history
Skills
Education
Accomplishments
Languages
References
Extracurricular Activities and Hobbies
Generic

Jujjar Arora

London

Summary

Enthusiastic and driven individual with strong customer service skills and a keen ability to communicate effectively. Proficient in working in fast-paced environments and collaborating with diverse teams. Eager to contribute to the success of the given opportunities.

Work history

F&B assistant

David Lloyd Leisure
London
2025.04 - Current
  • Assisted in delivering exceptional customer service to enhance member experiences.
  • Engaged with members to gather feedback and address any queries, contributing to overall satisfaction with the service.
  • Maintained cleanliness and organisation of food and beverage areas to ensure compliance with health standards.
  • Worked together with team members to efficiently manage inventory and stock levels in a busy environment.
  • Supported preparation and presentation of food and beverages to meet customer expectations.

Front of House

Beijing Garden
Slough, West Berkshire
2023.02 - 2024.09
  • This job has given me the role of taking orders and talking to a variety of customers and how to speak to them. My role included keeping sure that food deliveries went on time and the customer had a pleasant experience with the company. I had to pack orders and communicate with the delivery drivers to ensure that all orders were made on time and deliveries were given to customers on time. My experience also included training a group of 2 other staff members.
  • I introduced different ways to get an increase in the customer base and to retain the customers that had become regular, and I did this by sending cards with QR codes for the company's website in the food bag, so it is easier for customers to leave reviews.
  • The review cards that were implemented into handing with every order helped increase the total of reviews received by 20%.

Stock work

Sunny's Off License
2022.09 - 2023.02
  • The experience I gained from this was tremendous as it consisted of many challenges. I was given the role of stocking up the fridges and stocking up all shelves. I encountered challenges with managing customers that helped develop patience.
  • This role gave me the opportunity to try different marketing strategies with different items that had been placed in different areas of the establishment.
  • With the help of experimenting different strategies, the shop had sold more of one item that was pushed more to the customers.

Skills

  • Foodservice management
  • Customer Service
  • Bar service
  • Waiting tables
  • Complaint handling
  • Stock assessment
  • Customer service proficiency
  • Quality control check
  • Customer relations

Education

BTEC Applied Science, Level 3 National Diploma - Science

Guru Nanak Sikh Academy Sixth Form
Hayes, Hillingdon
2022.09 - 2024.08

GCSE - Mathematics, English Language, Combine Science

Guru Nanak Sikh Academy Secondary
2017.09 - 2022.08

Accomplishments

Duke of Edinburgh Silver Award

Languages

English
Native
Punjabi
Intermediate

References

References available upon request.

Extracurricular Activities and Hobbies

Brand Promotion, Promoter October 2023 – Present I worked on promoting the company I'm currently working at. I was given the role to increase the total of customers that showing up, therefore helping increase the overall revenue. An Instagram page was made where I would offer various deals on different items. There was increase in sales for the offered items as the advertising reached more people in the area. Duke Of Edinburgh, Silver October 2022 – September 2024 This helped me organise my time management as I had to spread my time completing the skills, physical, and volunteering section. This also made me appreciate nature and how precious the environment is. I am open to taking up different challenges and responsibilities, which I have built up due to being resilient in DofE.

Similar Profiles

Create profile
Jujjar Arora