Austeja Petrylaite
London
Summary
Driven and adaptable F&B Assistant with talent for customer service and teamwork. Proven ability to communicate effectively and manage time efficiently. Ready to enhance guest experiences and support operational success in fast-paced environment.
Overview
7
7
years of professional experience
Work history
F&B Assistant
Sabine Rooftop Bar
London
11.2021 - 10.2025
- Ensured prompt and courteous service to guests, addressing inquiries and resolving issues effectively.
- Executed daily opening and closing procedures, ensuring compliance with health and safety regulations.
- Contributed to creating a welcoming atmosphere through attentive service and personal guest interactions.
F&B Assistant
NYX Hotel London Holborn
London
08.2022 - 10.2023
- Assisted in providing exceptional service to guests by ensuring timely delivery of food and beverages.
- Oversaw cleanliness and organisation of service areas to comply with health and safety regulations.
- Enhanced customer satisfaction by providing fast and efficient service.
- Prepared and served variety of alcoholic beverages including cocktails.
F&B Assistant
The Curtain Hotel
London
01.2020 - 07.2020
- Coordinated with team members to efficiently handle busy service periods and maintain workflow.
- Served customers with professionalism, resulting in repeat business.
- Provided beverage recommendations for improved dining experience.
F&B Assistant/Supervisor
DoubleTree by Hilton London Excel
London
11.2018 - 01.2020
- Monitored inventory levels and assisted with stock ordering to maintain adequate supplies.
- Organised events and functions, collaborating with various departments to ensure seamless execution.
- Handled customer complaints promptly, ensured high satisfaction rates.
Education
VTCT Skills Level 3 Diploma in Women's Hairdressin - Hair Stylist
Waltham Forest College - The Trade Academy
United KingdomSkills
- Table setting etiquette
- Restaurant operations understanding
- Health and Safety regulations
- Guest food service
- Order taking
- Food Hygiene
- Health and safety awareness
- Event planning
- Bar service
- Waiting tables
LANGUAGES
Lithuanian - Proficient (C2)
English - Advanced (C1)
Timeline
F&B Assistant
NYX Hotel London Holborn
08.2022 - 10.2023
F&B Assistant
Sabine Rooftop Bar
11.2021 - 10.2025
F&B Assistant
The Curtain Hotel
01.2020 - 07.2020
F&B Assistant/Supervisor
DoubleTree by Hilton London Excel
11.2018 - 01.2020
VTCT Skills Level 3 Diploma in Women's Hairdressin - Hair Stylist
Waltham Forest College - The Trade Academy