Outgoing and friendly Barista with great people skills and a years experience. Dedicated to creating a personalized experience for each customer. A solid experience of processing payments, handling/making food and meeting customer demands with a diligent and well-organized mentality.
Hi, I’m
Jozelle E Silva
Woking,Surrey
Summary
Overview
3
years of professional experience
4
years of post-secondary education
Work history
Lelani Pyrford, Surrey
Cafe barista, waitress, cafe chef, cashier
02.2023 - Current
Job overview
- Cleaned and sanitized coffee and food preparation areas, maintaining impeccable hygiene standards.
- Routinely replenished coffee bean supply and stocked coffee brewing equipment.
- Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
- Followed prescribed recipes and preparation techniques for range of drinks, including espresso, latte and cappuccino.
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Maintained strict food health, hygiene and safety standards for ongoing kitchen compliance.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Delivered outstanding customer care with proactive sales and listening skills.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Mandy Woking, Surrey
Pet sitter
04.2023 - 08.2024
Job overview
- Provided consistent reassurance to pet owners by sending frequent updates on pet well-being, texting photos and videos.
- Maintained clean supply of water and adequate food at all times for happy, healthy pets.
- Offered a variety of play and exercise activities, aiding enjoyment and supporting positive pet health.
- Administered medication with [Number]% accuracy, following veterinary and owner instructions to ensure correct dosage and intake duration.
Village coffeeWoking, Surrey
Cafe Waitress
06.2021 - 08.2021
Job overview
- Maintained spotlessly clean dining environments for continued best hygiene standards.
- Resolved customer queries calmly, working with management to achieve positive outcomes.
- Took customer orders promptly, noting down specific requirements and communicating with kitchen teams.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Managed front counter service, ensuring attentive customer care from initial welcome to departure.
- Communicated closely with kitchen staff to ensure accurate, timely food service.
Education
The Winston Churchill School A Specialist Sports CollegeWoking
GCSEs
09.2020 - 07.2022
University overview
The Sixth Form College FarnboroughFarnborough
A-Levels from Business, Graphic Design & Media
09.2022 - 06.2024
University overview
Skills
- Confident
- Enthusiastic communicator
- Food and beverage specialist
- Food safety understanding
- Food service
- Store appearance upkeep
- Customer service
- Barista experience
- Cash register operations
- Latte art
- Opening and closing procedures
- Till accuracy
- Highly responsible and reliable
- Table service
- Organised and reliable
Accomplishments
Accomplishments
- I was nominated as Team leader by my supervisor and peers for our NCS team and lead our team through various different tasks- one of them being a charity event for the Shooting Stars Children's Hospice which we ended up raising £1200 for.
- Swam competitively for several year in South Africa and the UK- Swimming at a Provincial and County level in both countries.
- Surrey Championships for Swimming- Made it to the Finals
- Surrey Districts & Western Cape districts in South Africa for High Jump- Made it to the Finals.
- Got selected as Sports head prefect at my secondary school and lead a team of other sports prefects in various different tasks.
- Whilst working at the Pear tree coffee shop in Pyford, we earned £1002 pounds in one day on the 3/02/2024 which is a shift i was on and that was the most money the Pear Tree had every made in a singular day.
Timeline
Pet sitter
Mandy
04.2023 - 08.2024
Cafe barista, waitress, cafe chef, cashier
Lelani
02.2023 - Current
The Sixth Form College Farnborough
A-Levels from Business, Graphic Design & Media
09.2022 - 06.2024
Cafe Waitress
Village coffee
06.2021 - 08.2021
The Winston Churchill School A Specialist Sports College
GCSEs
09.2020 - 07.2022