JOYSE JOY
Salford
Summary
Highly skilled, bilingual (English, Hindi, Malayalam, Tamil) Clinical Pharmacologist with a Doctorate in Pharmacy, Masters in Drug Design and Discovery, and over six years of multifaceted experience in the pharmaceutical industry, focused on oncology, clinical research, and patient care. Extensive experience in both inpatient and outpatient pharmacy operations, clinical support, and dispensing medication, enriched by a keen understanding of various healthcare settings. Adept at leveraging software tools like Graph pad Prism, Image J, Chem Draw, and Bio Render, and laboratory skills like aseptic techniques, crystal violet assay, MTT assay, and ELISA method. Proven ability in providing top-notch patient care and support, dispensing medication accurately, conducting pharmacokinetic and pharmacodynamic studies, performing pharmaceutical calculations, maintaining pharmaceutical inventory, and ensuring regulatory compliance. Solid background in counseling and collaborating with patients and their caregivers, and a strong dedication to customer service and patient outcomes, aiming to bring these skills to a challenging role in a progressive healthcare organization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
St Catherine Pharmacy(The Hub Pharmacy)
Birkenhead
07.2023 - Current
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
- Verified accuracy of medication orders and entered data into pharmacy system.
- Maintained inventory records by restocking shelves with pharmaceuticals.
- Processed payments from customers using cash registers and debit and credit card terminals.
- Prepared labels for prescriptions and dispensed medications to patients.
- Answered customer inquiries regarding drug interactions, side effects and dosage instructions.
- Provided guidance on the selection of over-the-counter medications and supplements.
- Tracked expiration dates for all drugs in stock and discarded expired items according to regulations.
- Organized and maintained patient profiles in the computer system.
- Greeted customers upon arrival at the pharmacy counter.
- Received telephone calls from physicians, nurses or other healthcare professionals requesting information about medications or supplies.
- Checked incoming shipments against purchase orders to verify quantity, quality and price accuracy.
- Completed daily paperwork associated with filling prescriptions accurately.
- Performed administrative duties such as filing documents, faxing forms, answering phones.
- Monitored stock levels of both prescription drugs and over-the-counter items.
- Maintained pharmacy counter and related areas in clean, neat and organized fashion.
Clinical Support Worker
Northern care alliance NHS Trust
Salford
12.2022 - Current
- Patient Assistance: Provide physical support to patients in daily activities such as bathing, eating, moving around, and exercising. This often involves maintaining the dignity and respect of the patients.
- Health Monitoring: Regularly monitor and record the patients' vital signs like heart rate, blood pressure, and temperature. Inform nursing staff or doctors if any abnormalities are noticed.
- Medical Records Maintenance: Ensure accurate and timely documentation of patient information in their medical records. This includes details of care, observations, and any changes in their condition.
- Communication: Maintain open communication with the patients and their families. Ensure they understand the care plans and are updated about their medical condition.
- Team Collaboration: Work closely with a multidisciplinary team, including doctors, nurses, and other healthcare professionals to provide comprehensive care to the patients. Participate in team meetings to discuss patient care and progress.
- Healthcare Procedures: Assist in simple medical procedures as directed and supervised by healthcare professionals, like wound dressings or collecting samples for laboratory tests.
- Patient Safety: Ensure patient safety by adhering to infection control procedures and implementing risk management strategies.
- Mental and Emotional Support: Provide emotional support and reassurance to patients and their families, managing difficult situations with compassion and understanding.
- Training and Development: Regularly update knowledge and skills through training sessions and development programs.
- Adherence to NHS Policies: Follow the policies, rules, and regulations of the NHS. Uphold the values of patient confidentiality, quality care, and professionalism at all times
Support Worker
ASPIRE INTELLIGENT CARE
Salford
05.2022 - Current
- Personal Care: Assisting clients with personal care tasks like bathing, dressing, feeding, and grooming. Some clients may need support in moving around or getting into or out of bed.
- Daily Activity Planning and Execution: Organizing, planning, and conducting individual and group activities to encourage socialization, relaxation, and recreation. These activities can range from music therapy, art classes, games, exercise sessions, and more.
- Health Support: Monitoring clients' health conditions, administering medication as prescribed by the healthcare provider, and coordinating with healthcare professionals when necessary.
- Meal Assistance: Preparing meals or assisting clients in meal preparation, ensuring dietary needs are met and promoting healthy eating habits.
- Emotional Support: Providing emotional support to clients, listening to their concerns, and fostering a positive and respectful environment.
- Care Planning: Assisting in the preparation, review, and update of care plans for each resident, taking into account their personal preferences and ensuring alignment with the center's policies.
- Family Engagement: Working closely with clients' families, providing them with updates, professional guidance, and emotional support.
- Maintenance of Environment: Ensuring the cleanliness and safety of the facility. This may involve light housekeeping duties and reporting any potential hazards.
- Continuing Education: Engaging in ongoing training and development to stay current with best practices in caring for individuals with learning disabilities and complex health needs.
- Administrative Tasks: Documenting clients' progress and any changes in their physical or emotional condition. Additionally, completing any required administrative work, such as updating client records.
Clinical Pharmacologist
HCG Cancer Center
Mumbai
05.2019 - 01.2021
- Drug Therapy Management: Develop and manage appropriate drug therapy protocols in collaboration with other healthcare professionals.
- Research and Development: Engage in clinical research to establish the efficacy and safety of medications used in the treatment of various cancer types.
- Pharmacokinetic Analysis: Conduct pharmacokinetic and pharmacodynamic studies to understand drug absorption, distribution, metabolism, and excretion in the patient population.
- Patient Care: Provide direct patient care, which includes monitoring and adjusting medication therapies based on the clinical status of patients and the results of laboratory tests.
- Drug Information: Provide timely and accurate drug information to physicians, nurses, and other healthcare professionals.
- Education: Educate healthcare professionals and trainees about the correct use and potential side effects of medications, particularly those used in oncology.
- Pharmacogenomics: Incorporate pharmacogenomic testing in the selection of drug therapy and dose adjustment to optimize therapy outcomes.
- Regulatory Compliance: Ensure compliance with local and national regulations concerning drug use and reporting of adverse drug events.
- Quality Improvement: Participate in quality improvement initiatives to enhance medication use processes and patient outcomes.
- Interdisciplinary Collaboration: Collaborate with an interdisciplinary team that includes physicians, nurses, dietitians, and other healthcare professionals to deliver comprehensive patient care.
Trainee Dispensing Pharmacist
KG Hospital
Coimbatore
01.2014 - 12.2018
- Dispensing Medication: Assisted in the accurate dispensing of both prescription and non-prescription medication to patients, while under the guidance and supervision of a senior pharmacist. Ensured all medications were correctly labeled and patients were correctly instructed on the use.
- Pharmacy Operations: Participated in the daily operations of the pharmacy, including order processing, preparation of medication, and maintaining the cleanliness and organization of the pharmacy.
- Inventory Management: Helped in managing the inventory of the pharmacy by ensuring that the stocks of medications and other supplies were always adequate. Involved in periodic audits to monitor stock levels and track any discrepancies.
- Patient Consultation: Assisted in advising patients about their medication, including dosage, possible side effects, and answering any questions or concerns they may have.
- Pharmaceutical Calculations: Performed pharmaceutical calculations required for the regular compounding and dispensing of medicine.
- Medication Reconciliation: Participated in medication reconciliation processes to ensure the accuracy of medication records for patients.
- Collaboration with Healthcare Professionals: Collaborated with healthcare professionals to ensure that the most effective treatment plans were provided to the patients.
- Pharmaceutical Care: Assisted in the provision of pharmaceutical care by identifying potential drug interactions, checking the appropriateness of drug therapy, and improving medication use and therapeutic outcomes.
- Regulatory Compliance: Worked under the supervision of a senior pharmacist to ensure all dispensing activities adhered to applicable regulatory and compliance standards.
- Patient Privacy and Confidentiality: Ensured patient confidentiality was maintained at all times as per the applicable laws and regulations.
Education
Master of Science - Drug Design and Discovery
University of Salford
Salford04.2023
Doctor of Pharmacy - Pharmacy
RVS College of Pharmaceutical Sciences
Coimbatore12.2018
Skills
- Customer Service
- Pharmacological Knowledge
- Patient Counseling
- Attention to Detail
- Interdisciplinary Collaboration
- Ethics
- Management and Administrative Skills
- Critical Thinking
- Immunization Delivery
- Emergency First Aid
- Continuous Learning
Languages
Malayalam
First Language
English
Proficient
C2
Tamil
Intermediate
B1
Hindi
Advanced
C1
Affiliations
- Poster presented on “Anti-Hypertensive prescribing pattern in diabetic patients in a territory care teaching hospital- A prospective survey” held at Hotel Le Meridian, Coimbatore as part of the Indian Congress of Pharmacy Practice 2016 and 2nd convention of IACP.
- Poster presented on the effect of pharmacist intervention on post-discharge follow-up of Asthma patients- Randomized clinical trial held on January 2016 at Manipal University, as a part of an international conference.
- Poster presented on “Prescribing pattern of Anti-Diabetic patients” held at RVS College of Pharmacy as a part of the 1st International drug delivery congress.
- International Conference: -Evolving Role of Clinical Pharmacist in Multidisciplinary Health care Settings organized by the Department of Pharmacy Practice, Manipal College of Pharmacy, Manipal on Jan 2016.
- National Seminar on “Recent Advances in Neuropharmacology and Developmental Neurology at RVS College of Pharmacy.
- Symposium on Management of Rheumatic Conditions with a focus on scleroderma and osteoarthritis organized by AVP Research Foundation Coimbatore.
- 1st International drug delivery congress 2017 based on a theme. Exploring the Advances and Challenges in drug delivery and Emphasis on Nano organized by RVS College of Pharmacy.
- The Responsible Pharmacist Transforming Patient care-Indian Congress of Pharmacist Practice 2016 and convention of IACP.
- Industrial visit Sai Clinical Research Institute (SCRI) associated with Micro Therapeutics Lab Private Limited Chennai on 7th April 2015 – 13th April 2015.
Certification
- Registered Pharmacist License - Pharmacy Council of the state of Kerala Thiruvananthapuram. (Certificate no – 68084)
- English Proficiency Test – conducted by IDP IELTS test center | issued on JULY 2021– Expire JULY 2023
- Care Certificate- Health Education England, Skills for Care and Skills for Health-Northern Care Alliance NHS Group-Issued on April 2023
- Good Clinical Practice-NIDA Clinical Trials Network-Issued on October 2020
Additional Information
Date of Birth: 01/09/1994
Gender: Female
Country: India
Passport ID: T4660509
BRP ID: RY8517580
Timeline
Pharmacy Assistant
St Catherine Pharmacy(The Hub Pharmacy)
07.2023 - Current
Clinical Support Worker
Northern care alliance NHS Trust
12.2022 - Current
Support Worker
ASPIRE INTELLIGENT CARE
05.2022 - Current
Clinical Pharmacologist
HCG Cancer Center
05.2019 - 01.2021
Trainee Dispensing Pharmacist
KG Hospital
01.2014 - 12.2018
Master of Science - Drug Design and Discovery
University of Salford
Doctor of Pharmacy - Pharmacy
RVS College of Pharmaceutical Sciences
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