Joy Omoye Momoh
Care Assistant
Wolverhampton
Summary
Compassionate Care Assistant with proven expertise at Hope Giver Foundation, skilled in administering medications and enhancing patient comfort. Demonstrated strong verbal communication and meticulous attention to detail in data verification roles, ensuring accuracy and compliance. Adept at meal preparation and fostering client confidentiality, contributing to optimal patient recovery and satisfaction.
Overview
14
14
years of professional experience
Work History
Care Assistant
Hope Giver Foundation
09.2022 - 12.2024
- Administered medications under supervision of licensed healthcare providers, following established protocols for dosage accuracy and timing.
- Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
- Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
- Assisted with meal preparation and feeding, ensuring adherence to dietary restrictions and nutritional guidelines for optimal health.
- Implemented care plans designed by healthcare professionals to ensure consistency in treatment and support for each patient.
Data Verification Officer (Contract Staff)
Redwire Organization
03.2022 - 08.2022
- Conducted regular audits of completed work, ensuring high levels of accuracy and consistency across all projects.
- Leveraged advanced analytical skills to identify trends within large volumes of data, ultimately informing key strategic decisions for the company.
- Collaborated with the data management team to ensure accurate and timely reporting of findings.
- Streamlined data processing for improved efficiency and time management.
Customer Support Officer (Contract Staff)
Edo State Health Insurance Commission
10.2021 - 01.2022
- Recommended products to customers, thoroughly explaining details.
- Managed high call volumes while maintaining composure and professionalism under pressure.
- Collaborated effectively with other departments to handle escalated customer issues, resulting in swift resolutions.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Data Verification Officer
Redwire Organization
02.2021 - 07.2021
- Reviewed and validated over 100 financial statements with accuracy.
- Conducted data validation and authorized technology or test technique transfers.
- Provided timely feedback to colleagues, addressing any concerns regarding data accuracy or discrepancies in findings.
Receptionist
Gospel Light Ministries International (New Covenan
01.2011 - 01.2014
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
Education
Bachelor of Science - Public Administration
Ambrose Alli University
Benin City, Ekpoma 04.2001 -
High School Diploma -
Holy Rose Secondary School
Benin City 04.2001 -
Skills
Client confidentiality
Feeding assistance
Meal preparation
Mobility assistance
Office Administration
Verbal and Written Communication
Timeline
Care Assistant
Hope Giver Foundation
09.2022 - 12.2024
Data Verification Officer (Contract Staff)
Redwire Organization
03.2022 - 08.2022
Customer Support Officer (Contract Staff)
Edo State Health Insurance Commission
10.2021 - 01.2022
Data Verification Officer
Redwire Organization
02.2021 - 07.2021
Receptionist
Gospel Light Ministries International (New Covenan
01.2011 - 01.2014
Bachelor of Science - Public Administration
Ambrose Alli University
04.2001 -
High School Diploma -
Holy Rose Secondary School
04.2001 -
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