Joyce Sefah Obeng-Sarkodie
Middlesbrough ,England
Summary
Compassionate and skilled healthcare professional with extensive expertise in preserving patient dignity, handling distressed individuals, and providing tailored care to paediatric and elderly patients. Proficient in end-of-life care sensitivity, personal hygiene assistance, exercise planning, and meal delivery, ensuring holistic support for diverse patient needs. Adept at fostering patient engagement through clear communication and adapting to unique requirements, with a strong commitment to enhancing quality of life.
Overview
17
17
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Healthcare Assistant/ Support Worker
Dominion Healthcare Services
Stockton-on-Tees, North Yorkshire
04.2024 - Current
- Delivered high-quality patient service by maintaining cleanliness in wards.
- Kept detailed records of patient progress, assisted medical staff in treatment planning.
- Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
- Prepared meals for patients, ensured balanced nutrition intake.
- Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
- Liaised between patients and healthcare professionals, facilitated effective communication channels.
- Assisted in all aspects of personal care, retaining comfort and dignity.
paediatric healthcare assistant
Healthnet Airport Medical Center
Accra
10.2018 - 01.2024
- Prepared meals for patients, ensured balanced nutrition intake.
- Delivered high-quality patient service by maintaining cleanliness in wards.
- Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
- Administered non-prescription medication under supervision, relieved minor discomforts swiftly.
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
- Liaised between patients and healthcare professionals, facilitated effective communication channels.
- Kept detailed records of patient progress, assisted medical staff in treatment planning.
- Maintained confidentiality and compliance standards for optimised patient care.
Healthcare Assistant
Korlebu Teaching Hospital
Accra
09.2012 - 09.2018
- Implemented creative activities to emotionally support patients throughout medical treatment
- Communicated changes in patient conditions and other unit concerns to multidisciplinary team
- Greeted patients, answered questions, and scheduled appointments
- Responded to call lights and completed frequent rounds to meet patients' needs
- Monitored, maintained, and calibrated medical equipment daily
- Performed light cleaning duties by emptying wastebaskets, sweeping, mopping, and sanitizing surfaces procedures and physician instructions
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests
- Successfully monitored and identified specific care needs for an average of fifteen patients per day, ensuring timely interventions and a safe care environment.
- Maintained clear and efficient communication with an average of 25 patients' family members and friends, addressing questions and explaining care tasks
Assistant Communication Officer
Ghana Water Company Limited
Accra, 10/2007 – 08/2012
10.2007 - 08.2012
- Coordinated with various departments to ensure alignment of messaging across all platforms.
- Enhanced company profile for increased brand visibility through successful public relations strategies.
- Conducted regular training sessions to enhance employee communication skills.
- Managed all corporate communications for improved stakeholder relationships
- Organized successful PR events, raising the company's industry reputation.
- Increased online engagement by designing an effective social media strategy.
- Maintained efficient channels of internal communication by developing a user-friendly intranet system.
- Worked alongside internal and external teams to create strategic multi-channel communication plans.
- Established relationships with the media, organized press conferences and worked closely with news teams.
- Wrote press releases and prepared kits for use in media pushes.
- Prepared clear, on-point speeches for senior leaders and collaborated with executives on interview preparation.
Education
Bachelor of Science - Administration(Management Studies)
Central University
Accra, Ghana 10.2009 - 05.2012
Diploma - Communication
Ghana Institute of Journalism
Accra, Ghana 05.2004 - 06.2007
Senior Secondary School Certificate Examination - General Art
Aggrey Memorial AME Zion Senior High School
Cape Coast, Ghana 09.2000 - 06.2003
Skills
- Patient dignity preservation
- Handling distressed patients
- Paediatric care experience
- Adapting to patient needs
- End-Of-Life care sensitivity
- Exercise and activity planning
- Personal hygiene maintenance assistance
- Patient care
- Patient engagement
- Elderly care
- Meal delivery
- Clear communication
Certification
CPD Certified Certifications, United Kingdom
- Food Safety and Hygiene
- End of Life
- Equity and diversity
- Safeguarding Adult
- Health and Safety
- Moving and handling of people
- Infection Prevention and Control
- Dementia
Timeline
Healthcare Assistant/ Support Worker
Dominion Healthcare Services
04.2024 - Current
paediatric healthcare assistant
Healthnet Airport Medical Center
10.2018 - 01.2024
Healthcare Assistant
Korlebu Teaching Hospital
09.2012 - 09.2018
Bachelor of Science - Administration(Management Studies)
Central University
10.2009 - 05.2012
Assistant Communication Officer
Ghana Water Company Limited
10.2007 - 08.2012
Diploma - Communication
Ghana Institute of Journalism
05.2004 - 06.2007
Senior Secondary School Certificate Examination - General Art
Aggrey Memorial AME Zion Senior High School
09.2000 - 06.2003
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